JENNIFER MENDOZA
Las Vegas,Nevada
Summary
Customer-focused administrative professional with experience in front-desk operations, patient service, insurance verification, scheduling, documentation accuracy, and handling confidential information. Skilled in managing high-volume interactions, resolving concerns professionally, and maintaining organized records in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Medical Receptionist & Referral Specialist
Good Choice Pediatrics
01.2023 - Current
- Greet and check in/out patients efficiently
- Verify insurance eligibility and process patient documentation accurately
- Manage busy phone lines by scheduling appointments and resolving concerns
- Translate information between patients and providers for clear communication
- Upkeep of administrative tasks such as filing, faxing, and responding to emails
- Coordinate referrals, lab orders, and imaging orders
- Track lab reports and follow up on results with providers and patients
- Maintain cleanliness and organization of front office
Education
High School - undefined
Rancho High School
Las Vegas, Nevada01.2019
Skills
- Customer service/problem solving
- Adaptability
- Appointment scheduling
- Insurance verification
- Data entry
- Multitasking
- Problem solving
- Front desk etiquette
- Cash handling/transactions
- Confidentiality
LANGUAGES
English (Fluent)
Spanish (Fluent)
Timeline
Medical Receptionist & Referral Specialist
Good Choice Pediatrics
01.2023 - Current
High School - undefined
Rancho High School