Jennifer Merritt
Lafayette,USA
Summary
Leasing coordinator with proven leadership and project management expertise. Skilled in developing and executing strategic marketing initiatives that drive occupancy rates. Demonstrated ability to streamline operations and enhance tenant satisfaction through effective communication and problem-solving. Consistently achieves targets and improves overall leasing performance.
Overview
8
8
years of professional experience
Work History
Leasing Coordinator
CNC Leasing Group
Lafayette, IN
01.2026 - 08.2026
- Coordinated leasing activities
- Scheduled property viewings and conducted tours for prospective tenants.
- Collaborated with property management teams to ensure tenant satisfaction.
- Managed vacancy postings on various websites and social media outlets. Spearheaded marketing.
- Developed relationships with prospective tenants by responding to inquiries in a timely manner.
- Processed applications from prospective tenants while verifying credit scores, employment status, income level.
- Inspected vacant units prior to move-in to ensure they meet standards set by the company.
- Negotiated terms of leases between tenants and landlords.
- Coordinated with vendors for maintenance service requests and repairs and cleaning.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Used conflict resolution skills to quickly resolve issues among residents.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
Retail Manager/Key Carrier
Marshalls
Lafayette, IN
07.2020 - Current
- Completed store opening and closing procedures
- Ensured compliance with all applicable laws, regulations and safety standards.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Led, coached and developed retail employees to achieve sales goals.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff
- Maintained professional, organized, and safe environment for employees and patrons
- Conducted regular 'huddles' with team members to discuss progress towards objectives.
- Prepared staff work schedules and assigned specific duties.
- Demonstrated and supported continuous improvement and growth mindset.
- Conducted interviews for potential employees to assess qualifications and fit for the team.
- Cultivated positive rapport with employees to enhance morale and support retention efforts.
- Resolve staff member conflicts, actively listened to concerns to find appropriate middle ground
- Established team priorities, maintain schedules and monitor performance
- Created an environment of open communication between departments that improved collaboration among teams.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Streamlined daily operations to maintain a clean, adequately stocked, and organized store.
Trim Associate
Subaru of Indiana Automotive
Lafayette, IN
10.2023 - Current
- Apply shower curtains to the front and back doors of the Ascent, Outback, and Sedan Model
- Install shoulder molding and catch the hardware on the rear door of the Ascent, Outback, and Sedan Model
- Fasten brackets, connections, and weather strips to the front and back door of the Ascent, Outback, and Sedan Model
- Quality gate - Door line and occasionally Trim Final
- Collaborating and working as a team with my Group Leader, Team Leaders, and fellow associates to ensure clear communication and quality production
Learning Ambassador/Ship Dock/Vendor Returns
Amazon
Memphis, TN
12.2021 - 12.2022
- Loaded, unloaded and transported materials throughout plant or work site premise
- Maintained a clean, organized and professional work environment
- Trained onboarding associates for Ship Dock and Vendor Returns
- Trained associates on Policy and Safety Procedures
- Developed and maintained positive, productive relationships with associates.
- Developed and implemented effective strategies to support associate learning processes and outcomes.
- Monitored associate behavior during orientation and provided constructive feedback when needed.
- Used variety of teaching methods depending on individual learning styles.
Corrections Officer
Shelby County Correctional Center
Memphis, TN
11.2018 - 05.2019
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility
- Managed daily operations of the correctional facility including overseeing inmate movement, meal distribution, and recreational activities.
- Assigned duties to inmates and provided clear instructions to ensure compliance and accountability.
- Drafted detailed operational and incident reports on inmate rule violations and unusual occurrences to maintain accurate records.
- Utilized problem solving skills to resolve conflicts between inmates or staff members
- Evaluated behavior of 80 inmates to enforce facility rules and maintain order. and enforced disciplinary rules.
- Demonstrated ability to defuse potentially violent situations through effective communication techniques.
- Provided guidance to inmates on various issues such as legal matters, personal problems, educational opportunities.
- Monitored radio transmissions to respond promptly to staff directions and emergencies, enhancing facility safety.
- Communicated with other staff and main control to inform about inmate behaviors.
- Ensured that all areas of the correctional facility are secure at all times by performing regular inspections.
Education
Enrolled - Real Estate Broker - Real Estate
Kaplan University
Online08-2026
Completed coursework towards - Communications
Purdue University
West Lafayette, INCompleted coursework towards - Nursing/Criminal Justice
Ivy Tech Community College
Skills
- Leasing and sales
- Leasing promotions
- Property showings
- Client presentations
- Project Management
- Organizational skills
- Policy and Procedure Adherence
- Effective Written and Verbal Communication
- Team-Building
- Conflict Mediation
- Analytical thinking
- Research abilities
Timeline
Leasing Coordinator
CNC Leasing Group
01.2026 - 08.2026
Trim Associate
Subaru of Indiana Automotive
10.2023 - Current
Learning Ambassador/Ship Dock/Vendor Returns
Amazon
12.2021 - 12.2022
Retail Manager/Key Carrier
Marshalls
07.2020 - Current
Corrections Officer
Shelby County Correctional Center
11.2018 - 05.2019
Enrolled - Real Estate Broker - Real Estate
Kaplan University
Completed coursework towards - Communications
Purdue University
Completed coursework towards - Nursing/Criminal Justice
Ivy Tech Community College