Invested candidate dedicated to forming trusting relationships and advocating for best interests of clients. Sound knowledge of community resources and justice system. Excellent resource identification committed to severity of victim needs. Qualified to provide crisis coverage and education to help survivors to reach rehabilitation goals.
Overview
17
17
years of professional experience
Work History
Administrative Assistant to the Director
Turbeville Children's Home
5232 West Turbeville Hwy, Turbeville, SC 29162
11.2021 - 12.2023
Assisted in the onboarding process for new employees by coordinating orientation sessions, preparing training materials, and serving as a point of contact during their initial transition into the workplace environment.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Maintained a high level of confidentiality when dealing with sensitive company information or handling personnel matters on behalf of the director.
Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
General Manager of Operations
McDuffie's Furniture Corp
140 South Main Street, Sumter, SC 29150
01.2007 - 01.2011
Managed purchasing, sales, marketing and customer account operations efficiently.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Developed initial sales roadmaps and market strategies to promote successful product launches.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Partnered with vendors and suppliers to effectively manage and budget.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Skilled at working independently and collaboratively in a team environment.
Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.