Jennifer Minard
Colcord,OK
Summary
Trustworthy hard worker looking for employment and offering 15+ years of hands-on experience in Accounting / Customer Service field. Talented at preparing financial statements, monitoring general ledger activity, processing accounts receivable, engaging with customers and handling a variety of other duties. Proficiency in Microsoft Office.
Overview
15
15
years of professional experience
Work History
A/R Coodinator
MWI Animal Health
Springdale, AR
04.2013 - 12.2023
- Managed accounts receivable accounts, including invoicing, collections and reconciliations.
- Facilitated payment of invoices due by sending bill reminders and contacting clients
- Coordinated with customers via phone calls, emails, or letters in order to collect outstanding payments.
- Researched and analyzed past due balances to identify potential issues or trends.
- Resolved customer complaints or answered customers' questions.
- Investigated and resolved billing discrepancies in a timely manner.
- Performed monthly account reconciliations ensuring accuracy of data entered into the system.
- Processed refunds and credits as necessary based on customer requests.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Sale Associate
Hallmark
Joplin, MO
03.2009 - 02.2011
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Computed purchases and received and processed cash or credit payment.
- Adhered to company initiatives and achieved established goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Collected payments and provided accurate change.
Education
Some College (No Degree) - Accounting
NorthWest Arkansas Community College
Bentonville, ARSkills
- Invoice Statements
- Aging Report Creation
- Account Analysis
- Transaction Processing
- Billing Automation
- Collections Experience
- Account Reconciliation
- Accounts Receivable
- Credit and Collections
- Phone and Email Etiquette
- Multitasking and Organization
- Microsoft Office
References
References available upon request.
Timeline
A/R Coodinator
MWI Animal Health
04.2013 - 12.2023
Sale Associate
Hallmark
03.2009 - 02.2011
Some College (No Degree) - Accounting
NorthWest Arkansas Community College
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