Jennifer Mincey
Savannah,GA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong, engaged teams.
Overview
26
26
years of professional experience
Work History
Sales Manager
CarMax Auto Superstores
07.2014 - Current
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Led a successful 25-person sales team by providing motivational coaching, skill-building and continuous development.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built relationships with customers and community to establish long-term business growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for sales team, contributing to a high-performing work environment.
- Improved sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
- Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Assistant Teacher /K-12 Substitute Teacher
Savannah Chatham County Public School System
10.2007 - 06.2014
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts; repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines and maintained day-to-day classroom management to support student environments, promote learning initiatives, and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities; improved learning outcomes with tailored instruction for diverse student needs.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Participated in professional development opportunities to stay current on educational trends and research-based teaching strategies for continuous improvement in practice.
Marketing and Merchandising Manager
Barnes & Noble Booksellers
09.1998 - 10.2007
- Implemented customer loyalty programs to encourage repeat business and increase customer lifetime value.
- Maintained updated product knowledge to successfully educate and advise customers; implemented employee training programs focused on improving product knowledge, customer service, and sales techniques.
- Created compelling in-store signage and displays that effectively promoted featured products and promotions; improved store layouts and visual merchandising, creating a more appealing shopping experience for customers.
- Boosted sales revenue through effective merchandising of products in stores; monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Built positive relationships with vendors for consistent and reliable supply of products.
- Set performance expectations for a 45-person team, monitoring progress towards goals and providing constructive feedback and development as needed.
Education
Master of Arts - European History
Georgia Southern University
Savannah, GA05.2013
Bachelor of Science - Liberal Studies: English And World Literature
Georgia Southern University
Savannah12.2010
Skills
- Relationship Building
- Staff Management, Training, and Development
- Verbal and written communication
- CRM Software
- Customer Service and Engagement
- Inventory Management
- Operations Management
- Sales Team Leadership
- Visual Merchandising
- Project planning and development
- Project Management
Timeline
Sales Manager
CarMax Auto Superstores
07.2014 - Current
Assistant Teacher /K-12 Substitute Teacher
Savannah Chatham County Public School System
10.2007 - 06.2014
Marketing and Merchandising Manager
Barnes & Noble Booksellers
09.1998 - 10.2007
Master of Arts - European History
Georgia Southern University
Bachelor of Science - Liberal Studies: English And World Literature
Georgia Southern University
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