Jennifer Miskell
Rush,NY
Summary
15 years extensive experience maintaining absolute data integrity for healthcare programs. Holding multiple relevant certifications including AMAP, SCIP, CPR and Crucial Conversations demonstrating commitment to excellence. Notably achieved zero deficiencies across all state audits for 2 consecutive years. Champion organizational and reliability principles by meticulously upholding state regulations in fast-paced environment. Seeking to contribute meticulous quality assurance skills and unwavering dependability towards supporting top-notch care delivery through accurate record-keeping and reporting.
Overview
32
32
years of professional experience
Work History
Health Data Coordinator III
University Of Rochester
Rochester, NY
10.2022 - Current
- Maintained patients' medical charts by expeditiously completing preventative healthcare gaps.
- Analyzed metrics dashboard data by accurately identifying trends and changes over time; applied new approaches as appropriate.
- Double checked accuracy of hard copy paperwork and rectified any issues.
Team Leader, Direct Support Professional
Arc Of Monroe County
Rochester, NY
11.2011 - 10.2022
- Mentored and guided employees, helping them develop their leadership potential and advance in their careers.
- Delivered person-centered care, meeting medical needs with regulatory compliance.
- Administered medications, maintaining quality control and proper ordering.
- Documented progress, analyzed data, and made quality-of-life recommendations.
- Promoted justice, equity, and person-centered inclusion in the community.
- Respectfully collaborated with individuals and staff, upholding confidentiality.
Community Habilitation Specialist
People's Inc.
Rochester, NY
01.2009 - 06.2019
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care in private residences.
- Provided compassionate and patient-focused care to cultivate well-being.
- Coordinated with local organizations to create inclusive volunteer opportunities for individuals served, fostering a sense of purpose and community involvement.
- Recorded status and duties completed for state regulated documentation.
Restaurant Manager
Pontillo's Pizzeria
Mendon, NY
06.1992 - 01.2002
- Carefully interviewed, selected, trained, and supervised staff.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment; always surpassing NYS Inspection.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Associate of Arts - Liberal Arts And General Studies
Genesee Community College
Batavia, NY06.1994
Skills
- Attention to Detail
- Friendly, Positive Attitude
- Organization and Time Management
- Active Listening
- Self-motivated
Timeline
Health Data Coordinator III
University Of Rochester
10.2022 - Current
Team Leader, Direct Support Professional
Arc Of Monroe County
11.2011 - 10.2022
Community Habilitation Specialist
People's Inc.
01.2009 - 06.2019
Restaurant Manager
Pontillo's Pizzeria
06.1992 - 01.2002
Associate of Arts - Liberal Arts And General Studies
Genesee Community College