JENNIFER MONIQUE ZINN
Arvada,CO
Summary
To secure a position that will allow me to utilize my skills and provide me with the knowledge and experience to become a valuable asset to a company.
Overview
11
11
years of professional experience
2004
2004
years of post-secondary education
Work History
Dermatology Representative
Alamo Pharmaceuticals
Broomfield, USA
02.2014 - 08.2015
- I am the Dermatology Representative for over 400 dermatology offices across the United States.
- My main offices (territories) are located in California, Hawaii and Massachusetts.
- I am responsible for developing and managing strong relationships with dermatologists, medical staff, and other health care professionals in support of product indications.
- I act as the 'face of AVAR, OVACE and ELETONE' through contact with medical professionals, while translating and highlighting our product features into benefits that meet the specific customer’s needs.
- I explain: characteristics, uses, dosages and contraindications for our products- which are regulations of the FDA.
- I communicate openly with peers, supervisors and field counterparts, as well as deliver timely and accurate administrative tasks.
- I ensure compliance with all federal and state regulations as well as Alamo Pharmaceutical's Policies relative to prescription drug sampling.
- I follow all sampling procedures as detailed within Alamo Pharmaceuticals Sample Compliance Policies and Procedures.
Special Projects Associate / Documents processor
Urban Lending Solutions
Broomfield, USA
04.2010 - 08.2012
- Demonstrate ability to work on special projects within the Default Servicing Complaint Resolution department.
- Projects include: review, analyze and make final determination on loan documentation, reassigning files to negotiators and following up with the status of the file, closing files.
- Additional duties include; working with team members to identify potential suggested solutions/exceptions for the closing of files, working excel grids to sort files- categorizing them and determining/documenting actions to be taken, communication with Bank of America’s- Customer Relations Managers.
- Participate in the orientation of new personnel to ensure consistency.
- Assist in training and communication of guideline changes.
Loan Officer Assistant
First National Mortgage Sources
Highlands Ranch, USA
08.2007 - 04.2010
- Duties included: working directly with clients; inputting customer information using: excel, outlook and encompass.
- Answered/ directed a high volume of phone calls.
- Also: scanned, faxed, and filed customer’s records; as well as documented financials for the business.
- Greeted customer’s in the office, and ran errands for loan officers.
English Teacher/ Tutor
Hanyan Oregon- English Language Institute
Shiheung, South Korea
05.2004 - 06.2005
- Responsibilities included: teaching required curriculum.
- Speaking clearly and enunciating for the benefit of the student, while maintaining a natural and conversational tone.
- Editing, commenting on, and providing constructive criticism regarding student’s written work.
- Create a trusting atmosphere for my students.
Education
Arvada High School
Arvada, COSkills
- MS Word
- Excel
- PowerPoint
- MS Outlook
- Adobe Photoshop
Timeline
Dermatology Representative
Alamo Pharmaceuticals
02.2014 - 08.2015
Special Projects Associate / Documents processor
Urban Lending Solutions
04.2010 - 08.2012
Loan Officer Assistant
First National Mortgage Sources
08.2007 - 04.2010
English Teacher/ Tutor
Hanyan Oregon- English Language Institute
05.2004 - 06.2005
Arvada High School