Jennifer Montemayor
Santa Fe,TX
Summary
Dynamic Licensing Specialist-Supervisor at American National Insurance Company, recognized for successfully renewing licenses through meticulous documentation and follow-up. Developed training materials enhancing team knowledge and provided exceptional customer service. Skilled in compliance management and self-motivated, fostering cross-departmental collaboration to streamline licensing processes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Licensing Specialist-Supervisor
American National Insurance Company
11.2007 - 06.2025
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses by email.
- Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
- Assist the marketing department with state specific regulations that will affect the implementation of company appointment renewals and billings.
Education
Business
06-1999
Skills
- Data entry
- Document verification
- Goal setting
- Policy analysis
- License management
- Self motivation
Certification
- Ascend training
Timeline
Licensing Specialist-Supervisor - American National Insurance Company
11.2007 - 06.2025
Hitchcock High School - , Business
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