Jennifer Moore
Lancaster,OH
Summary
Results-driven sales consultant with a proven record of generating over $850,000 in sales through strong customer relationship management, product demonstrations, and strategic marketing efforts.
Overview
27
27
years of professional experience
Work History
Independent Sales Director
Pampered Chef
Lancaster, OH
04.2020 - Current
- Delivered product demonstrations to enhance customer engagement and understanding.
- Provided personalized cooking advice to help customers make informed decisions.
- Managed inventory levels to ensure product availability during events and parties.
- Collaborated with marketing teams to promote new products through social media.
- Assisted customers with order placement and addressed inquiries efficiently.
- Developed relationships with clients to foster loyalty and repeat business.
- Analyzed customer needs and identified solutions to meet their requirements.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Generated more than $850,000 in career sales through relationship-building, customer retention, and strategic marketing efforts
- Conducted virtual and in-person cooking demonstrations, product showcases and sales events.
- Consistently meet and exceed sales goals while maintaining high levels of customer satisfaction.
- Manage all aspects of business operations, including scheduling, order processing, customer communications, and recordkeeping.
Shift Supervisor
CVS Pharmacy
Gahanna, Ohio
08.1999 - 03.2013
- Supervised daily operations and staff activities in a busy pharmacy environment.
- Coordinated team schedules to optimize staffing during peak hours.
- Trained new employees on policies, procedures, and customer service standards.
- Oversaw cash handling processes, ensuring accuracy in register operations and minimizing discrepancies.
- Managed inventory levels and restocked shelves, maintaining optimal product availability for customer satisfaction.
- Implemented process improvements, streamlining workflows to enhance efficiency in the store.
- Addressed customer inquiries and resolved issues promptly and effectively.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Education
High School Diploma -
Westerville North High School
Westerville, OH06-2000
Skills
- Customer relationship management
- Product knowledge
- Sales forecasting
- Market analysis
- Product demonstrations
- Client retention strategies
- Closing techniques
- Effectiveness in sales
- Exceeds sales goals
- Clear communication
- Persuasive communication
- Problem solving
- Adaptability to change
- Time management
Accomplishments
- Earned sales and recruiting based incentive trips each year.
- Earned Excellence award each year for high sales.
Timeline
Independent Sales Director
Pampered Chef
04.2020 - Current
Shift Supervisor
CVS Pharmacy
08.1999 - 03.2013
High School Diploma -
Westerville North High School