Results-driven project coordinator with expertise in process improvement and team mentorship. Proven ability to analyze workflows and implement strategic solutions that boost operational efficiency and enhance team performance.
Work History
Coordinator
5 Years 4 Months
Iron Mountain | 04.2021 - Current
Coordinated project timelines and resource allocation for successful completion of client requests.
Developed and implemented process improvements to enhance operational efficiency across multiple departments.
Analyzed workflow processes to identify bottlenecks and recommend strategic solutions for improvement.
Mentored junior staff, fostering skills development and knowledge sharing within the team.
Led training sessions on new systems and procedures, enhancing team capabilities and performance.
Entered data, generated reports, and produced tracking documents.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Filing Clerk
3 Years 11 Months
Southern Health Partners. Inc | 05.2017 - 04.2021
Organized and maintained filing systems for patient records to ensure compliance with regulations.
Implemented systematic categorization of files, enhancing retrieval efficiency and accuracy.
Processed incoming documents and requests, facilitating timely access to information for staff.
Trained new employees on filing procedures and document management best practices.
Conducted regular audits of filing systems, identifying areas for improvement in organization.
Ensured confidentiality and security of sensitive information in compliance with HIPAA regulations.
Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
Sales Associate
2 Years 8 Months
River Bend BP | 09.2014 - 05.2017
Processed transactions efficiently, ensuring accuracy and prompt service to customers.
Increased customer satisfaction through personalized service and product recommendations.
Managed inventory levels to ensure product availability and reduce stock discrepancies.
Trained new staff on sales techniques, customer engagement, and store policies.
Developed strong relationships with customers, fostering loyalty and repeat business opportunities.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma
Rockcastle Co. High Scchool | Mt.Veron KY | 05.1989