Jennifer Moore
Bondurant
Summary
Dedicated and results-oriented professional with a strong foundation in customer service, adept at multitasking and effective time management. Proficient in scheduling and managing appointments, demonstrating exceptional organizational skills and a compassionate approach to relationship building. Possesses robust analytical, communication, and teamwork abilities, with a proven track record of quickly adapting to new environments. Committed to contributing to team success while pursuing continuous learning and professional development, complemented by a positive attitude and unwavering dedication.
Overview
30
30
years of professional experience
Work History
Patient Care Coordinator
Elite Eye Care
Ankeny, IA
04.2025 - Current
- Coordinated patient appointments, ensuring efficient scheduling and optimal workflow.
- Managed patient records using electronic health record systems to maintain data accuracy.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Collaborated with healthcare professionals to streamline communication and improve patient care processes.
Aquatics Director
Newton YMCA
Newton, IA
04.2024 - 04.2025
- Developed and implemented comprehensive aquatics programming to enhance community engagement.
- Managed aquatic staff recruitment, training, and performance evaluation processes.
- Oversaw facility maintenance and safety compliance for all aquatic areas.
- Collaborated with local schools to promote swim education initiatives and safety awareness.
Care Coordinator
Kinetic Edge Physical Therapy
Newton, IA
06.2019 - 03.2025
- Welcome clients to front desk and engaged in friendly conversations while conducting check-in process.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Assist clients with canceling and rescheduling appointment.
- Schedule appointments and maintained and update appointment calendars.
- Managed scheduling and appointments, ensuring efficient use of resources and staff time.
Assistant Girls Swim Coach
Newton Community School District
Newton, Iowa
08.2016 - 11.2022
- Promoted Head Coach's philosophy and sports mission by encouraging team-oriented mentality and good sportsmanship.
- Aided in developing athletes at varying levels from beginner to elite.
- Implemented workouts and practice drills effective in boosting athletes' stamina and improving overall skills.
Paraprofessional
Newton County School District
Newton, IA
01.2007 - 06.2019
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Taught daily life skills and behaviors to students to build practical knowledge.
Head Swim Team Coach
Newton YMCA
Newton, IA
10.1996 - 03.2014
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Implemented team practice, meeting and meet schedules and communicated important information to athletes, staff and families.
Education
High School Diploma -
Newton High School
Newton, IA05.1995
Skills
- Courteous and Professional
- Scheduling and Calendar Management
- Multitasking and Prioritization
- Reliable and Punctual
- Team Oriented
Timeline
Patient Care Coordinator
Elite Eye Care
04.2025 - Current
Aquatics Director
Newton YMCA
04.2024 - 04.2025
Care Coordinator
Kinetic Edge Physical Therapy
06.2019 - 03.2025
Assistant Girls Swim Coach
Newton Community School District
08.2016 - 11.2022
Paraprofessional
Newton County School District
01.2007 - 06.2019
Head Swim Team Coach
Newton YMCA
10.1996 - 03.2014
High School Diploma -
Newton High School
Education and Training
other