Jennifer Moreno
Fort Worth,TX
Summary
Enthusiastic and adaptable student working toward bachelors degree in nursing, with a diverse range of interests and a strong desire to learn and grow. Demonstrated leadership skills through involvement in extracurricular activities and volunteer work. Seeking an entry-level position to apply knowledge and contribute to a company's success. Possess experience in team cooperations and learning experiences. Proven success working within fast-paced, collaborative settings.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
12.2023 - Current
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Taught proper procedures and strategies for success to new employees.
Cashier Team Lead
Manna's Donuts
12.2021 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Retail Sales Associate
Carter's
08.2023 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
R.L Paschal Highschool
Fort Worth, TXSkills
Leadership experience
Health and safety compliance
Team Leadership
Flexible Schedule
Customer Engagement
Bilingual Spanish and English
Timeline
Barista Trainer
Starbucks
12.2023 - Current
Retail Sales Associate
Carter's
08.2023 - 12.2023
Cashier Team Lead
Manna's Donuts
12.2021 - 08.2024
High School Diploma -
R.L Paschal Highschool