Summary
Work History
Education
Skills
Languages
Starting up a Restaurant
Timeline
Generic

Jennifer Munoz

Providence,RI

Summary

  • Always eager to learn and succeed
  • Fluent in conversational and grammatical Spanish
  • Dedicated, positive attitude, and quick learner.
  • Disciplined and professional
  • Detail-oriented
  • Team player and also work well alone
  • Goal-oriented, also work well under pressure
  • Good time management
  • Data driven
  • Focused, responsible and driven personality
  • Enjoy helping others
  • Strong organizational skills

Work History

Mortgage Underwriter

Santander Bank Us
East Providence, RI
01/01/16 - 05/06/22
  • Issued clear written conditions for approval of mortgage loans.
  • Verified employment history and income of applicants.
  • Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
  • Analyzed financial documents such as tax returns, bank statements, pay stubs, and credit reports to determine borrower's ability to repay the loan.
  • Assessed risk levels associated with each loan application based on established criteria.
  • Maintained up-to-date knowledge of changing laws and regulations related to mortgage lending.
  • Determined whether or not to approve or deny a loan application in accordance with company guidelines.
  • Requested additional information for applications and documents when necessary.
  • Reviewed and evaluated loan applications and supporting documents.
  • Researched historical data related to property values in order to evaluate potential risks associated with a loan request.
  • Conducted due diligence reviews of loans prior to closing.
  • Maintained compliance with company and regulatory policies.
  • Determined loan eligibility and approved or rejected applications.
  • Analyzed applicant assets and credit history to determine willingness and capacity to repay proposed mortgage obligation.
  • Interpreted results from automated underwriting systems.
  • Calculated debt-to-income ratios to ensure compliance with industry standards.
  • Reviewed and analyzed loan applications for completeness and accuracy.
  • Analyzed loan risk and reviewed loan conditions and requirements.
  • Identified potential issues related to title, appraisals, insurance coverage.
  • Collaborated with loan originators and processors to correctly review and assess applications and risks.
  • Participated in professional development activities such as webinars and seminars.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.

Senior Mortgage Specialist

Santander Bank Us
East Providence, RI
01/03/11 - 12/31/15
  • Submitted completed loan packages to underwriting department for approval or denial decisions.
  • Ordered appraisals and title services on behalf of borrowers when necessary.
  • Provided customer service by responding to inquiries regarding loan status.
  • Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
  • Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
  • Communicated regularly with customers throughout the entire process from origination through closing.
  • Processed loan documents and ensured compliance with federal regulations.
  • Inspected loan documentation for mistakes and corrected discrepancies.
  • Submitted detailed loan packages to underwriting department to facilitate approval or denial processes.
  • Verified that all conditions of the loan have been met prior to disbursement of funds.
  • Managed conditions sent from underwriting departments.
  • Maintained accurate records in accordance with company policy and procedures.
  • Discussed loan needs and financial histories with clients and conveyed information regarding application processes.
  • Organized files electronically according to document type and date received.
  • Completed closing process by collaborating with attorneys, title companies and government clerks.
  • Created and completed loan submission packages.
  • Maintained complete confidentiality of submitted information according to release guidelines.
  • Researched discrepancies in documentation received from applicants or third parties.
  • Educated clients regarding guidelines and adjustments of loan contracts and packages.
  • Gathered property appraisals, surveys and tax records to update mortgage loan files.
  • Coordinated activities between lenders, attorneys, realtors, insurance companies.
  • Reviewed loan applications and verified accuracy of borrower information.
  • Filed completed packages quickly and efficiently.
  • Compiled documentation required for submission to government agencies for processing.
  • Contacted outside sources, references and vendors to verify client financial information.
  • Prepared and delivered loan documents to title and escrow teams.
  • Scanned and uploaded loan and related documents into system.
  • Contacted credit bureaus, employers and other sources to check applicants' credit and personal references.
  • Answered questions and advised customers regarding loans and transactions.
  • Examined and verified information in loan application and closing documents.
  • Reviewed and corrected errors on interest, principal and closing costs.
  • Assembled and compiled documents for loan closings.

Education

Associate of Science - Business

Community College of Rhode Island
Warwick, RI
05-2010

Skills

  • Market Knowledge
  • Data Interpretation
  • Credit Analysis
  • Documentation Review
  • Income Verification
  • Application Analysis
  • Income Evaluation
  • Attention to Detail
  • Customer Relations
  • Automated Underwriting System (AUS)
  • Loan Processing Coordination
  • Application Review
  • Credit History Review
  • Interpersonal Skills
  • Customer Service
  • Professionalism
  • Cash Handling
  • Data Entry
  • Task Prioritization
  • Relationship Building
  • Active Listening and Learning
  • Organizational Skills
  • Effective Communication
  • Client Interview
  • Problem-Solving Abilities
  • Excellent Communication
  • Multitasking
  • Oral and Written Comprehension
  • Time Management
  • Self Motivation
  • Team Collaboration
  • Goal Setting
  • Analytical and Critical Thinking
  • Professional Demeanor

Languages

Spanish
Professional
English
Professional

Starting up a Restaurant

  • My partner along with his brother recently opened their first restaurant. I took on the role of management, administration, bookkeeping, decorator and more. I also had a high interest in learning the POS system and how to navigate all its functions and now I am the go to person when any customer receipt issues or additions to the menu etc... are required to be updated in the POS system. This experience taught me that there is no limit to what I can achieve and that I am adaptable.

Timeline

Mortgage Underwriter

Santander Bank Us
01/01/16 - 05/06/22

Senior Mortgage Specialist

Santander Bank Us
01/03/11 - 12/31/15

Associate of Science - Business

Community College of Rhode Island
Jennifer Munoz