Jennifer Murray
Cotulla,TX
Summary
I'm an attentive worker with training and experience in handing stressful situations. Skilled in multitasking, active listening and excellent communication abilities to ensure the job is done. Poised to contribute to team success and have a willingness to learn. I am ready to tackle new challenges with dedication and enthusiasm.
Overview
20
20
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
LaSalle County Sheriff's Office
10.2005 - 06.2025
- Handled high-pressure situations calmly and professionally, successfully managing multiple calls simultaneously during peak hours.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Managed stressful calls with empathy and professionalism, maintaining caller calm until help arrived.
- Provided compassionate assistance to distressed callers while maintaining composure under challenging circumstances.
Education
Cotulla High School
Cotulla, TxSkills
- Stress tolerance
- Call prioritization
- Computer skills
- CPR and first aid
- Active listening
- Teamwork and collaboration
- Information documentation
- Dependable and responsible
- Information security
- Documentation
- Prioritizing situations
- Good judgment
- Teamwork
- Multitasking
Certification
Master Telecommunicator
Timeline
911 Telecommunicator
LaSalle County Sheriff's Office
10.2005 - 06.2025
Cotulla High School
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