Jennifer Napolitano
Bluffton,SC
Summary
Experienced Operations Director and Medical Practice Administrator. Proven leader and manager. Experience with operations, sales growth, financial management, regulatory compliance and staff management.
Overview
9
9
years of professional experience
Work History
Area Director of Operations
Premier Senior Living
Hilton Head Island, SC
10.2023 - Current
- Led and supported processes for 3 Senior Living communities to exceed customer expectations and support alignment with company values and objectives.
- Worked cross-departmentally to troubleshoot all community-related issues, generating widespread collaboration and supporting lasting internal and external partnerships.
- Built culture of employee motivation and active engagement through targeted monthly goals and accountability systems with positive reinforcement.
- Identified and implemented operational improvements related to workflow, resource acquisition and layout, supporting integrated solutions to identified deficiencies.
Area Director of Opertions
Navion Senior Solutions
Hilton Head Island, SC
09.2019 - 10.2023
- Managed Assisted Living Community in day-to-day operations.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered a work culture of collaboration and inclusion to increase morale and reduce turnover.
- Managed 25 employees caring for 42 residents.
- Worked closely with sales to increase daily census.
Executive Director, Assisted Living Community
Brookdale Senior Living
Hilton Head Island, SC
03.2017 - 09.2019
- Managed Assisted Living Community to strategically affect operational direction.
- Worked closely with corporate leadership to align goals and objectives with company strategy to achieve consistently high results.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Education
Associate of Arts -
Technical College of The Lowcountry
Beaufort, SC12.2014
Timeline
Area Director of Operations
Premier Senior Living
10.2023 - Current
Area Director of Opertions
Navion Senior Solutions
09.2019 - 10.2023
Executive Director, Assisted Living Community
Brookdale Senior Living
03.2017 - 09.2019
Associate of Arts -
Technical College of The Lowcountry
Certification
- Licensed CRCFA - 2017-Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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