Jennifer Ngoma

Driven and attentive professional with a robust background in the food service industry, notably at Kroger and Leo's Brunch House. Excelled in enhancing customer satisfaction through exceptional service and efficient problem-solving. Skilled in inventory management and payment processing, demonstrating a 20% improvement in checkout efficiency. Proven ability to balance cash drawers accurately, showcasing reliability and strong numerical aptitude. A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier was skilled at managing money, merchandising stock, and assisting customers with locating desired items. Excellent oral and written communication, listening, and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

• customer service certificate -coursera