Jennifer Nicodemus
New Port Richey,FL
Summary
Detail-oriented Administrative Professional with over 8 years of experience supporting operations through accurate recordkeeping, document management, and structured administrative processes. Skilled in tracking requests, maintaining organized electronic files, managing correspondence, and ensuring timely follow-up on outstanding items. Known for reliability, strong organizational skills, and the ability to maintain accurate, confidential records while supporting case or project workflows. Quick to learn new systems and committed to maintaining efficiency and accuracy in fast-paced, task-driven environments.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Kokolakis
Tarpon Springs, FL
04.2025 - Current
- Managed high-volume calls, emails, and front desk operations, providing professional support to clients, contractors, and staff
- Coordinated executive calendars, meetings, and conference/training room schedules
- Provided administrative support to HR, project managers, and office staff, including data entry, filing, and correspondence
- Handled incoming and outgoing mail distribution
- Served as primary point of contact for building maintenance and facilities coordination
- Utilized Microsoft Office Suite to support reporting, scheduling, and administrative tasks
- Effectively prioritized competing demands to consistently meet deadlines
- Oversee facilities coordination and manage service vendor communications
- Maintain organized systems for documentation, correspondence, and reporting
- Manage office operations, inventory control, and supply procurement
- Handle sensitive information with discretion and professionalism
- Oversaw inventory management of office supplies, ensuring timely replenishment to support daily operations.
Front Desk Coordinator
Suncoast Gymnastics Academy
Odessa, FL
11.2024 - Current
- Served as first point of contact, greeting parents and students and delivering positive customer experiences
- Created and maintained family account information, including billing, schedule changes, and audits
- Managed incoming calls and directed inquiries to appropriate staff for timely resolution
- Resolved guest inquiries efficiently to ensure satisfaction and retention
- Handled cash transactions accurately and reconciled daily sales reports
- Trained new front desk staff on customer service standards and operational procedures
Administrative Assistant/Employee Training Coordinator
Qp3 Training Systems
Remote
02.2019 - 04.2025
- Managed scheduling and logistics for over 80 trainees monthly, ensuring streamlined operations.
- Managed communication between departments, streamlining information flow and collaboration.
- Developed and implemented organizational systems for document management, improving retrieval times.
- Assisted in the preparation of training materials, ensuring accuracy and relevance to curriculum objectives.
- Oversaw inventory management of office supplies, maintaining adequate stock levels for uninterrupted operations.
- Facilitated client interactions by providing prompt responses to inquiries, enhancing customer satisfaction rates.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Updated training records and curriculum materials database routinely, ensuring accuracy and availability of all required documentation.
Education
Associate of Arts - Education
St. Petersburg College
Clearwater, FL05-1994
Skills
- Core Competencies
- Document & Records Management
- Electronic File Organization
- Administrative & Case Support
- Records Tracking & Follow-Up
- Data Entry & Database Management
- Mail Processing & Document Handling
- Calendar & Task Tracking
- Confidential Information Handling
- Microsoft Office Suite (Word, Excel, Outlook)
- Process Adherence & Attention to Detail
- Client Communication Support
- Time Management & Organization
Timeline
Receptionist Administrator
Kokolakis
04.2025 - Current
Front Desk Coordinator
Suncoast Gymnastics Academy
11.2024 - Current
Administrative Assistant/Employee Training Coordinator
Qp3 Training Systems
02.2019 - 04.2025
Associate of Arts - Education
St. Petersburg College