Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
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JENNIFER NIEHAUS

JENNIFER NIEHAUS

Salina,KS

Summary

Dynamic professional with a proven track record at Bank of the Plains, excelling in customer engagement and personalized financial solutions. Skilled in time management and administrative support, I enhance client satisfaction through effective communication and problem-solving. Committed to fostering positive relationships and optimizing operational efficiency in fast-paced environments.

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

11
11
years of professional experience

Work History

Office Assistant

GN ELECTRICAL AND CONTROLS INC.
01.2015 - Current
  • Managed office communications and correspondence, ensuring timely responses to client inquiries.
  • Organized and maintained filing systems, improving document retrieval efficiency.
  • Coordinated scheduling of meetings and appointments for executives, optimizing time management.
  • Assisted in preparation of reports and presentations, enhancing clarity and professionalism.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

Personal Banker

BANK OF THE PLAINS
12.2022 - 07.2025
  • Facilitated client onboarding processes, ensuring compliance with regulatory requirements and company policies.
  • Advised clients on suitable banking products, enhancing customer satisfaction and retention.
  • Managed daily transactions, maintaining accuracy in cash handling and record-keeping.
  • Developed personalized financial plans for clients, aligning products with individual needs and goals.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Enhanced client retention with proactive follow-ups and timely resolution of account issues.
  • Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
  • Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Processed deposits, withdrawals and ACH transfers accurately.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Education

GED -

GREAT BEND HIGH SCHOOL
Great Bend, KS

Skills

  • Customer engagement
  • Positive attitude
  • Time management
  • Data entry
  • Verbal communication
  • Administrative support
  • Professional and mature
  • Strong problem solver
  • Scheduling appointments

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-Site

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsPersonal development programsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Timeline

Personal Banker

BANK OF THE PLAINS
12.2022 - 07.2025

Office Assistant

GN ELECTRICAL AND CONTROLS INC.
01.2015 - Current

GED -

GREAT BEND HIGH SCHOOL

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