Megan Franks
Walls,MS
Summary
Hardworking and dedicated. Eager to contribute team success and further my career to develop more professional skills. Ability to quickly adapt to new environments. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Banking Associate
First Horizon Bank
06.2024 - Current
- Processed customer transactions efficiently using banking software and point-of-sale systems.
- Assisted clients with account inquiries, ensuring high levels of customer satisfaction.
- Maintained accurate records of client interactions and transactions for compliance purposes.
- Resolved customer issues promptly, enhancing overall branch performance and reputation.
- Supported daily branch operations by managing cash flow and balancing registers accurately.
- Balanced teller drawers and ATM cash.
- Maintained friendly and professional customer interactions.
- Established strong rapport with clients, resulting in increased trust and confidence in the bank's services.
- Maintained currency inventory levels within established guidelines, ensuring adequate cash availability for daily operations.
Shift Leader
Pet Suites
2023 - 2024
- Supervised daily operations and staff performance to ensure optimal efficiency.
- Trained new team members on safety protocols and customer service standards.
- Scheduled shifts and delegated tasks to maintain workflow during peak hours.
- Ensured compliance with health regulations and company policies in all areas of operations.
- Increased sales with introduction of promotional strategies that attracted more customers.
Professional Cleaner
Self Employed Services
03.2018 - 2022
- Executed thorough cleaning services for residential and commercial properties, ensuring high standards of cleanliness.
- Trained and mentored new cleaners in effective cleaning techniques and safety protocols, improving team efficiency.
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Organized and used industrial cleaning products following strict safety procedures.
Education
High School Diploma -
Senatobia High School
Senatobia, MSSkills
- Customer service
- Team collaboration
- Verbal and written communication
- Money handling
- Analytical thinking
Timeline
Banking Associate
First Horizon Bank
06.2024 - Current
Professional Cleaner
Self Employed Services
03.2018 - 2022
Shift Leader
Pet Suites
2023 - 2024
High School Diploma -
Senatobia High School