Jennifer Nolan
Eldora,IA
Summary
Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.
Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Mercy One Medical Center
06.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
Medical Receptionist
Mercy One Medical Center
06.2022 - 06.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Performed various administrative tasks by filing, copying and faxing documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
Associate of Applied Science - Medical Assistant
Kirkwood Community College
Cedar Rapids, IA05-2004
GED -
Hawkeye Community College
Waterloo, IA02-1996
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Phlebotomy
- Patient-focused care
- Reliable team player
- CPR
Certification
- CPR/AED Certification
- Certified Medical Assistant (CMA)
Timeline
Medical Assistant
Mercy One Medical Center
06.2023 - 08.2024
Medical Receptionist
Mercy One Medical Center
06.2022 - 06.2023
Associate of Applied Science - Medical Assistant
Kirkwood Community College
GED -
Hawkeye Community College
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