Jennifer Noragong
Livonia,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Bartender
No BS Brew Company
Livonia, New York
02.2019 - Current
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored bar inventory and promptly restocked low items before depletion.
- Processed payments accurately and efficiently with POS system.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted frequent visitors by name and explained new promotions.
- Performed opening and closing duties including restocking supplies.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Greeted customers and provided excellent customer service.
Rural Mail Carrier
US Post Office
Lima, New York
03.2006 - 09.2023
- Verified accuracy of addresses before delivering mail or parcels.
- Reported any safety or security incidents encountered during the course of duty.
- Followed established protocols for secure package delivery at customer locations.
- Adhered to all USPS policies and procedures related to delivering mail.
- Provided excellent customer service while interacting with customers on route.
- Maintained accurate records of daily deliveries.
- Notified supervisor immediately if any irregularities were found during the route delivery process.
- Delivered various types of mail on routes according to strict timelines.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Organized mail for delivery in a timely manner according to established routes and schedules.
- Communicated effectively with supervisors regarding route progress or changes.
- Collected payments for COD items, postage due, and other fees as required.
- Assisted customers with inquiries regarding postal services and regulations.
- Updated and maintained databases with current information.
Education
Music
Wayland Cohocton High School
Wayland, NY06-1997
Skills
- Point of sale systems
- Inventory management
- Cash handling
- Customer relationship management
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Customer engagement
- Team training and development
- Professional appearance
Timeline
Bartender
No BS Brew Company
02.2019 - Current
Rural Mail Carrier
US Post Office
03.2006 - 09.2023
Music
Wayland Cohocton High School