Jennifer Northington

● Awarded for being a collaborative and dependable team player while exhibiting our core values.

● Directly support the CEO & Executive team: Manage flow of information to the Executive team contributing to streamlined operations and time optimization. Assist with special ad hoc projects of varying degrees of complexity while prioritizing tasks and increasing productivity.

● Manage complex travel arrangements, itineraries, expenses and accommodations company wide.

● Coordinate organized leadership meetings at every level including board meetings, all hands and conferences for 300 employees (both internal/remote). Manage trackable action items ensuring completion, draft presentation decks, dissemination of agenda items & detailed notes to key stakeholders helping to align on goals.

● Successfully facilitated and managed 4 major facilities operational projects, company rebranding for 35+ clinics & 3 regional events while providing resolution to issues. Identified key milestones of projects to ensure deliverables/deadlines are met.

● Manage Marketing interoffice platform, patient referral program for 300+ patients and pollen count tracker contributing to the Marketing KPIs.

● HR Assistance: Manage Compliance Reporting, onboarding tracker, onboarding swag bags, 30/60/180 check in, distribution group email, milestone anniversary awards, value awards, company birthdays and talent acquisition assistance via Pinpoint.

● Assisted with company wide roll out for a new patient facing platform (created knowledge database company wide)

● Assisted with company expansion of 43 clinics & 11 acquisitions. Identified, researched and validated targets/new prospect leads using online resources for acquisition expansion into new markets. Created tracking systems to support executive initiatives.

● Supported Sr. Level Management & Managed front end of VP of Sales pipeline, ensuring effective liaison exchanges with other departments as required. Screened personal and business calls and directed to the appropriate party.

● Updated and maintained confidential databases and records. Handled high level confidential, sensitive information with discretion and tact.

● Worked with senior management to initiate new projects and assist in implementing travel processes (Concur).

● Managed Administrative Duties: Office inventory, meeting preparation, calendar management, expense reports.

● Supported the CEO, COO & staff ensuring deadlines were met. Managed administrative duties and Heavy calendar scheduling.

● Managed, coordinated and executed 12 consistently successful company events, resulting in a 30%increase in new members.

● Created and established an efficient interoffice process, decreasing production time by 20%.

● Oversaw all company finances, track financial progress by creating quarterly/yearly balance sheets and implementing a tracking system.

● Supported the GM, Operations Director, Marketing Director & Sales Rep.

● Managed Administrative and HR duties (Payroll, time cards, PTO).

● Managed $150k in annual revenue, 100+ tenant leases/accounts and files.

● Created yearly operational and marketing budget forecasts for $4MM.

● Processed 150+ invoices weekly.