Jennifer Ochoa
Coral Springs,FL
Summary
Real estate operations and digital marketing professional specializing in Airbnb management and social media content. Improve occupancy rates and guest satisfaction through targeted online campaigns and consistent content. Handle tenant screening, rental pricing, and regulatory requirements while maintaining service standards.
Results-driven professional with expertise in Airbnb property management, social media creation, and digital marketing within the real estate sector. Proven ability to maximize occupancy rates and enhance guest experiences through effective online marketing strategies and engaging content creation. Skilled in utilizing social media platforms to drive bookings, build brand visibility, and establish strong client relationships. Strong background in real estate operations, including tenant screening, rental pricing strategies, and compliance with local regulations. Committed to delivering exceptional service and achieving optimal property performance.
Overview
2
2
Languages
1
1
Certification
10
10
years of professional experience
Work History
Owner Relations Manager
Private Investment Group
Hollywood, Florida
02.2023 - 08.2026
- Property maintenance and repair activities supported daily operations and reliable property readiness.
Regular property inspections helped maintain safety compliance and quality standards.
Vendor and contractor coordination produced repairs, renovations, landscaping, and property improvements.
- Nationwide short-term rental operations delivered consistent guest satisfaction and property performance across multiple markets.
Homeowner communication stayed clear through property updates, maintenance approvals, and investment-aligned operational decisions.
- Occupancy, revenue, and market trend analysis informed performance reporting and profitability recommendations for homeowners.
Contract and agreement negotiations supported business partnerships, vendor relations, and customer commitments.
- Accurate budget forecasting kept expenses and revenues under control.
Strong relationships across organization levels supported smooth collaboration.
Favorable pricing agreements resulted from developed vendor relationships.
Airbnb Property Manager
DesignDVR
Hallandale, FL
11.2022 - 08.2024
- Managed multiple Airbnb listings, ensuring high occupancy rates and excellent guest experiences.
- Coordinated property maintenance and repairs, overseeing all aspects of daily operations.
- Developed pricing strategies based on market trends to optimize revenue.
- Handled guest communications, bookings, and conflict resolution, resulting in high satisfaction ratings.
- Created and maintained an organized system for tracking reservations and guest feedback.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Title Agent-Account Manager
The Closing Team
Pompano Beach, Florida
03.2019 - 07.2024
- Supported residential and commercial title closings from contract to settlement, coordinating buyers, sellers, real estate agents, lenders, attorneys, and other parties for accurate, timely completion.
- Handled title document review, title search support, clearance follow-up, closing paperwork preparation, deadline tracking, and file organization with accuracy.
- Built B2B relationships with real estate agents, brokers, lenders, attorneys, investors, and other industry contacts through events, networking, client follow-up, payment processing, fund tracking, record reconciliation, billing support, and vendor payment assistance.
- Led residential and commercial title transactions through closing, coordinating cross-functional parties to keep files accurate, timelines on track, and settlement steps aligned.
- Applied title documentation review, search support, clearance coordination, closing package preparation, deadline management, file control, AP/AR processing, fund reconciliation, billing support, and vendor payment handling across transaction workflow.
- Strengthened referral partnerships with real estate agents, brokers, lenders, attorneys, investors, and other industry professionals while representing company at events, managing client communication, resolving issues, and supporting financial documentation.
- Delivered residential and commercial closing support from contract through settlement, contributing to accurate, timely transactions across buyers, sellers, agents, lenders, attorneys, and related parties.
- Produced organized title files, closing documents, search support, and clearance follow-up that kept transactions moving through required deadlines.
- Supported client communication, issue resolution, AP/AR processing, payment tracking, fund reconciliation, billing, vendor payments, and financial recordkeeping throughout closing process.
Account Manager Certified Loan Signing Agent
First International Title
Coral Springs , FL
09.2016 - 05.2019
- Expanded new business through networking and marketing strategies.
- Conducted seminars and training sessions for sales agents to enhance sales techniques.
- Assisted with over 300 closings, ensuring compliance and client satisfaction.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Collaborated with marketing team to develop promotional materials for clients.
Education
High School Diploma -
El Camino Real Charter High School
Woodland Hills, CASkills
- Accounts Payable
- B2B Sales
- Client Relations
- Customer Service
- Legal Compliance
- Market Trend Analysis
- Networking and Presentations
- QuickBooks Proficiency
- Real Estate Operations
- Rental Pricing Strategies
- Tenant Screening and Lease Agreements
- Fair Housing Policies
- Background Checks
- Social Media Engagement
- Sales and Marketing Strategies
- Staff Management
- Business Administration
- Property Management
- Multi-family property management
Certification
- Real Estate License
- Public Notary
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Owner Relations Manager
Private Investment Group
02.2023 - 08.2026
Airbnb Property Manager
DesignDVR
11.2022 - 08.2024
Title Agent-Account Manager
The Closing Team
03.2019 - 07.2024
Account Manager Certified Loan Signing Agent
First International Title
09.2016 - 05.2019
High School Diploma -
El Camino Real Charter High School