Jennifer Ortiz
Visalia,CA
Summary
Highly motivated and adaptable professional with ability to maintain working relationships, managing competing priorities, and meet critical deadlines in fast-paced environments. Known for strong organizational skills, high ethical standards, and a detail-oriented mindset. Reliable team player with excellent judgement and commitment to continuous person and professional growth.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Instacart
11.2019 - Current
- Received, managed and fulfilled orders using the Instacart app earning high customer satisfaction ratings.
- Use the app to manage orders, navigate routes, and communicate with customers.
- Selecting fresh produce and meat, ensuring accurate item selection and replacement.
- Accommodate any specific instructions or preference from the customer.
- Ability to work independently and handle various orders at once while adapting to different shopping environments.
Assistant Manager
Dollar Tree
10.2017 - 01.2020
- Responsible for assisting with all front-end tasks within the store as delegated and assigned by the Store Manager with focus on sales floor operations providing excellent customer service.
- Assisting the Store Manager with hiring, training, and creating weekly schedules.
- Regulate timekeeping inconsistencies and submit store payroll.
- Performing proper opening and store closing procedures.
- Prepare bank deposits, deposit cash/checks at the bank.
- Ensuring vendor log, delivery invoices are complete and ordered product is received.
- Maintaining a well-organized store, including stocking shelves and handling freight.
Team Lead
Jamba Juice
02.2015 - 07.2016
- Lead a team delivering smoothies, juices, health shots and energy bowls.
- Preparing juice concentrates, oatmeal, frozen and fresh fruit.
- Signing in vendors, placing and receiving weekly order.
- Creating team members schedule along with hiring and training new hires.
- Settling registers and logging nightly deposit.
- Counting daily deposit and making daily deposit at the bank.
- Handling change exchange for registers and ensuring starting bank is correct.
- Taking orders on a cash register and always keeping the lobby well stocked.
- Relieving team members for breaks and ensuring meal breaks are taken in a timely manner.
Education
High School -
Harbor Teacher Preparation Academy
Los Angeles, California06.2014
Chemistry
College of the Sequoias
Visalia, California06.2022
Skills
- Customer service
- Attention to detail
- Planning and organization
- Documentation and reporting
Languages
Spanish
Timeline
Personal Shopper
Instacart
11.2019 - Current
Assistant Manager
Dollar Tree
10.2017 - 01.2020
Team Lead
Jamba Juice
02.2015 - 07.2016
Chemistry
College of the Sequoias
High School -
Harbor Teacher Preparation Academy
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