Jennifer Osorio
Naples,FL
Summary
Dedicated professional with several years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor.
Overview
2
2
years of professional experience
Work History
Cocktail Server
Le Colonial
Naples, Florida
12.2023 - 11.2024
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Cleaned bar area including wiping surfaces, disposing trash.
- Processed cash payments from customers using a point-of-sale system.
- Monitored guest satisfaction and addressed concerns promptly to ensure a positive experience.
Food Waiter
Felipe's Mexican Taqueria
Naples, FL
07.2023 - 11.2023
- Greeted customers and provided menus to guests.
- Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
- Took orders accurately, efficiently and courteously from customers in a timely manner.
- Ensured compliance with alcohol regulations by checking identification prior to serving alcoholic beverages.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Wait Staff Member
Bradford Square Retirement Community
Naples, Florida
08.2022 - 06.2023
- Greeted and welcomed customers, providing them with menus.
- Ensured that all orders were taken correctly and in a timely manner.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Took beverage orders from patrons and served drinks promptly.
- Answered questions about menu selections and made recommendations when requested.
- Processed payments accurately using cash registers or point-of-sale systems.
Education
High School Diploma -
University College of Administration And Marketing
Valencia, Venezuela08.2004
Skills
- Food Inspection
- Food Delivery
- Order Management
- Supply Restocking
- Answering questions about the menu
- Liquor, Wine, and Food Service
- Positive and Professional
- Providing food or drink suggestions
- Refilling drinks and food items
- Delivering an accurate bill promptly and at the right time
- Maintaining food safety measures
- Clearing and setting tables
- Menu presentation
Timeline
Cocktail Server
Le Colonial
12.2023 - 11.2024
Food Waiter
Felipe's Mexican Taqueria
07.2023 - 11.2023
Wait Staff Member
Bradford Square Retirement Community
08.2022 - 06.2023
High School Diploma -
University College of Administration And Marketing