Summary
Overview
Work History
Education
Skills
Timeline
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Jennifer Pabon

Bronx,NY

Summary

Hardworking professional with experience in providing excellent organizational skills and able to adapt to new work environments. Also provides strong communication skills and knowledge for office policies. Delivers professionalism and confidentiality while dealing with patient care.

Overview

12
12
years of professional experience

Work History

Practice Associate III

Columbia Doctors Radiology Department
05.2024 - Current
  • Schedule appointment requests for diagnostic radiology services and indicate special needs (special accommodation, interpreter, etc.)
  • Obtain patients' insurance and demographic information and ensure all obtained information is registered in Epic.
  • Perform real-time insurance verification and interpret responses.
  • Inform patients of insurance requirements for services provided.
  • Escalate cases for resolution as appropriate.
  • General faxing, filing, and mail sorting.
  • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager.
  • Provide suggestions and recommendations to improve workflow, communication, and overall protocols to better serve the needs of the patients and department.

Supervisor/Assistant/X ray Technician

New West Podiatry
02.2016 - Current
  • Take X rays on patients that need it.
  • Assist the doctor and the Patients.
  • Eligibility, Appointments, Shoes, and inventory.
  • Scanned Patient for Orthotics.
  • Prepare the biopsy to send to the Lab.
  • Maintain patient rooms clean and organized.
  • Authorizations for DME.
  • Train new employee.
  • Overseeing staff members.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Assistant/Technician

Dr. Merker MD/ CM Optiks
02.2013 - 02.2016
  • Refracted Patients.
  • Performed a vision test.
  • Booked and canceled Appointments.
  • Took copayments from patients.
  • Logged all sales and make sure they are in the system.
  • Dilated Patient.
  • Edged glasses lenses.
  • Adjusted patient glasses.
  • Established trust with clients through consistent delivery of high-quality services within estimated timelines.
  • Maintained detailed and current records on customers, orders and assignments.
  • Sales and notified patients when their glasses are ready.

Education

Devry University
New York, NY

Associate of Science -

Mandl College
New York, NY

Skills

  • Microsoft Word
  • Excel
  • Powerpoint
  • Rumba Unity 22 System
  • Imageright
  • Wins 400
  • Steelpoints
  • Epic

Timeline

Practice Associate III

Columbia Doctors Radiology Department
05.2024 - Current

Supervisor/Assistant/X ray Technician

New West Podiatry
02.2016 - Current

Assistant/Technician

Dr. Merker MD/ CM Optiks
02.2013 - 02.2016

Devry University

Associate of Science -

Mandl College

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Jennifer Pabon