Summary
Overview
Work History
Education
Skills
Timeline
Generic

JENNIFER PARKER

DeKalb,IL

Summary

Professional event coordinator with experience in planning and executing successful events. Skilled in logistics, vendor management, and budget oversight. Strong focus on team collaboration, problem-solving, and adaptability. Known for delivering high-quality results and meeting organizational goals. Looking to obtain an opportunity with a prosperous company where I may utilize my experience, knowledge, organizational skills, and communication skills to help manage and contribute to the company’s growth and success

Overview

22
22
years of professional experience

Work History

Event Management Coordinator

NIU Convocation Center
03.2022 - Current
  • Leveraged strong interpersonal skills to build rapport with clients, consistently exceeding their expectations in executing successful events.
  • Resolved operational challenges swiftly, implementing creative solutions that minimized disruption or delay during events.
  • Facilitated seamless communication between all parties involved in events, ensuring that everyone was well-informed and prepared for their respective roles.
  • Maximized event success with meticulous budget management and cost-saving strategies.
  • Create and manage contracts for new and existing events.
  • Administer event financial reconciliations and prepare event profit and loss statements

Lead floor and scheduling manager

Fatty’s Pub and Grille
01.2007 - 03.2022
  • Supervise a staff of 30 people, in a fast-paced environment to assure they are performing their duties well, to properly promote the reputation of the company
  • Run orientations for newly hired staff, which include computerized point of sale competencies, menu knowledge, safe serving limits, tips for accurate ID checking, staff policies and expectations
  • Compose formal communications and announcements on behalf of management to employees, regarding policy changes, new promotions, and staff behavior
  • Coordinate and post all employees schedules to make sure that all shifts are accurately covered
  • Conflict resolution with staff and customers, for any issues that may arise. Maintain open communication with upper management over problems or commendations of staff, including positive or negative feedback from guests
  • Responsible for handling large amounts of money throughout the day, both quickly and accurately, including waitress drops and bartender draws
  • Promote good will between the employees with each other, and with the customers, so that all work together in harmony for the best experience possible

Bartender

Fatty’s Pub and Grille
01.2006 - 01.2007
  • Bartending to learn another aspect of the industry
  • Broadening communication skills with customer relations
  • Learning liquor laws

Head Waitress

Fatty’s Pub and Grille
01.2004 - 01.2006
  • Promoted from waitress to head waitress
  • Maintain a calm and safe work environment, while dealing professionally with customer service issues that arise
  • Handle minor disciplinary concerns

Education

Paralegal Certification - undefined

Midwest Paralegal Studies and Richmond Community College
07.2008

Bachelor of Science Degree - Sociology – Emphasis in Criminology, Psychology

Northern Illinois University
05.2006

Skills

  • Microsoft Office
  • Adobe Acrobat
  • In Design
  • Budgeting and finance
  • Attention to detail
  • Multitasking and organization
  • Adaptability and flexibility
  • Staff management
  • Client relationship development
  • Contract execution

Timeline

Event Management Coordinator

NIU Convocation Center
03.2022 - Current

Lead floor and scheduling manager

Fatty’s Pub and Grille
01.2007 - 03.2022

Bartender

Fatty’s Pub and Grille
01.2006 - 01.2007

Head Waitress

Fatty’s Pub and Grille
01.2004 - 01.2006

Paralegal Certification - undefined

Midwest Paralegal Studies and Richmond Community College

Bachelor of Science Degree - Sociology – Emphasis in Criminology, Psychology

Northern Illinois University

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