Jennifer Parkyn
Howell,MI
Summary
Salon Owner/Operator recognized for exceptional productivity and efficient operations. Specialized in advanced hair styling techniques and customer relationship management. Proven track record in effective communication and leadership, driving client satisfaction and successful salon management.
Overview
18
18
years of professional experience
Work History
Owner/Operator Salon
Sef-Employed
Brighton, Michigan
02.2008 - 03.2020
- Managed daily salon operations and staff schedules to ensure efficient service delivery.
- Provided exceptional customer service to foster client satisfaction and loyalty.
- Oversaw inventory management and ordered supplies to maintain salon readiness.
- Trained new employees on salon procedures and customer interaction techniques.
- Implemented safety and sanitation protocols to uphold a clean working environment.
- Coordinated appointments and maintained accurate client records for personalized service.
- Developed marketing strategies through social media platforms to attract new clients.
- Analyzed financial reports monthly to identify areas for business improvement.
Master Hair Designer
Kate And Company
Brighton, Michigan
03.2006 - 02.2008
- Developed innovative solutions for hair issues, including split ends and heat damage.
- Maintained knowledge of haircutting, coloring, and styling trends through ongoing education.
- Educated clients on hair care techniques and recommended suitable products for home use.
- Upsold additional services like deep conditioning treatments and scalp massages during appointments.
- Provided exceptional customer service through prompt greetings, product recommendations, and friendly assistance.
- Ensured sanitation compliance by sterilizing tools according to established procedures.
- Collaborated with team members to enhance client satisfaction throughout salon experiences.
- Performed precision cutting and styling services, including color corrections and highlights.
Master Hair Designer
Salon at Boardwalk
Brighton, Michigan
02.2002 - 03.2006
- Consulted with clients to identify hairstyle preferences and service needs.
- Executed haircuts, coloring, and styling using diverse techniques.
- Maintained organized and clean styling stations and sanitized tools regularly.
- Educated clients on appropriate hair care products and maintenance practices.
- Collaborated with team members to enhance overall service delivery.
- Utilized social media platforms for service promotion and client engagement.
- Demonstrated current trends and techniques during consultations and workshops.
- Managed cash register transactions and pre-booked appointments to increase client retention.
Education
Some College (No Degree) - Computer Graphics
Lansing Community College
Lansing, MICosmetology License -
David Pressley Cosmetology School
Royal Oak, MISome College (No Degree) - Education
Mott College
Flint, MISkills
- Customer relationship management
- Marketing strategies
- Staff training and development
- Problem solving
- Team collaboration
- Inventory management
- Time management
- Employee motivation
- Salon marketing
- Performance measurement
- Industry trend awareness
- Continuous improvement
- Customer retention
- Scheduling and planning
- Cost reduction initiatives
- Quality assurance
- Attention to detail
- Business leadership
- Organizational skills
- Interpersonal skills
Affiliations
- Chamber of Commerce Member
- Rotarian
- Studied Hair design in United States and Europe
Timeline
Owner/Operator Salon
Sef-Employed
02.2008 - 03.2020
Master Hair Designer
Kate And Company
03.2006 - 02.2008
Master Hair Designer
Salon at Boardwalk
02.2002 - 03.2006
Some College (No Degree) - Computer Graphics
Lansing Community College
Cosmetology License -
David Pressley Cosmetology School
Some College (No Degree) - Education
Mott College
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