Jennifer Pepin
Oceanside,CA
Summary
Detail-oriented cashier skilled in cash register operations, customer transaction accuracy, and payment processing. Committed to enhancing the customer experience and maintaining operational efficiency. Dedicated cashier with extensive experience in managing cash register operations and assisting customers. Strong communicator recognized for teamwork and problem-solving skills, aiming to contribute to a positive shopping experience and operational success. Results-driven cashier with proven strengths in payment processing and customer relationship management. Known for enhancing store navigation assistance and collaborating effectively with team members to deliver exceptional service. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
12
12
years of professional experience
Work History
Cashier
Walmart
Oceanside, California
04.2024 - 01.2026
- Managed cash register operations and balanced cash drawers daily.
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Collaborated with team members to enhance customer service experience.
- Promoted loyalty programs to customers during transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Collected payments and provided accurate change.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
Cashier
Smart& final
Oceanside, California
10.2020 - 04.2024
- Processed customer transactions efficiently at point of sale.
- Assisted customers with product inquiries and store navigation.
- Managed cash register operations and balanced cash drawers daily.
- Maintained cleanliness and organization of checkout areas.
- Collaborated with team members to enhance customer service experience.
- Promoted loyalty programs to customers during transactions.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information. I
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
Hostess
IHOP
10.2013 - 03.2020
- Greeted guests warmly and ensured a positive first impression.
- Managed reservations and accommodated guest seating preferences efficiently.
- Coordinated with kitchen staff to ensure timely meal service for guests.
- Assisted guests with menu inquiries and provided recommendations when needed.
- Maintained cleanliness and organization of the dining area throughout service hours.
- Collaborated with servers to optimize table turnover and enhance guest experience.
- Handled guest complaints promptly, ensuring satisfaction and comfort during visits.
- Trained new host staff on protocols for welcoming and seating guests effectively.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
- Maintained a clean and organized dining area.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Assisted servers in bussing tables when needed during busy periods.
Education
High School Diploma -
San Marcos High School
San Marcos, CA05-1997
Skills
- Cash register operation
- Point of sale processing
- Customer transaction accuracy
- Payment processing
- Store navigation assistance
- Customer relationship management
- Team collaboration
- Effective communication
- Time management
- Problem solving
- Cash handling
- Money handling
Timeline
Cashier
Walmart
04.2024 - 01.2026
Cashier
Smart& final
10.2020 - 04.2024
Hostess
IHOP
10.2013 - 03.2020
High School Diploma -
San Marcos High School