Jennifer Pereda
jacksonville,FL
Summary
Diligent goal-oriented individual with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
4
4
years of professional experience
Work History
Sales Associate
TJMaxx
Jacksonville, FL
03.2023 - 08.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Front Desk Associate
Planet Fitness
Jacksonville, FL
09.2022 - 01.2023
- Managed front desk operations, ensuring smooth check-in processes.
- Greeted and assisted members, fostering a welcoming environment.
- Responded to member inquiries, providing accurate information and support.
- Processed membership applications and payments efficiently.
Cashier
Family Dollar
Jacksonville, FL
02.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances and performed end-of-day reconciliations.
- Assisted customers in locating products and provided exceptional service.
Line Cook and Dishwasher
Taco Bell
Miami, FL
06.2021 - 12.2021
- Prepared and assembled menu items according to established recipes and company standards.
- Ensured compliance with food safety and sanitation guidelines during food preparation processes.
- Operated kitchen equipment, including grills, fryers, and ovens, efficiently and safely.
- Collaborated with team members to maintain workflow during peak hours, ensuring timely service delivery.
Waitress
Diced
Miami, FL
10.2020 - 05.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely and accurate food delivery, enhancing guest satisfaction.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Processed transactions using point-of-sale system, ensuring accuracy in cash and credit sales.
Sales Associate
JCPenney
Miami, FL
03.2020 - 09.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently for smooth transaction processing.
- Executed inventory management tasks to ensure stock accuracy and availability.
- Collaborated with team members to maintain merchandise presentation standards.
Team Member
Tea N Bites
Miami, FL
12.2019 - 02.2020
- Provided exceptional customer service in fast-paced tea and snack environment.
- Collaborated with team members to ensure timely order fulfillment.
- Operated point-of-sale system to process transactions accurately.
- Assisted in maintaining cleanliness and organization of work areas.
Barista
Dunkin' Donuts
Miami, FL
05.2019 - 11.2019
- Operated espresso machines and brewing equipment during peak hours to meet high demand.
- Prepared and served coffee beverages, adhering to quality standards and customer preferences.
- Maintained cleanliness of workstations and dining areas, ensuring compliance with health regulations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FLSkills
- Retail store operations
- Cash register operation
- Cash handling accuracy
- Customer service
- Time management
- Multi-tasking strength
- Team collaboration
- Verbal communication
- Problem solving
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Relationship building
- Positive and professional
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
TJMaxx
03.2023 - 08.2023
Front Desk Associate
Planet Fitness
09.2022 - 01.2023
Cashier
Family Dollar
02.2022 - 08.2022
Line Cook and Dishwasher
Taco Bell
06.2021 - 12.2021
Waitress
Diced
10.2020 - 05.2021
Sales Associate
JCPenney
03.2020 - 09.2020
Team Member
Tea N Bites
12.2019 - 02.2020
Barista
Dunkin' Donuts
05.2019 - 11.2019
High School Diploma -
Miami Coral Park Senior High School