JENNIFER PEREZ

• Maintained accurate records of all emergency calls, ensuring proper documentation for future reference and analysis.
• Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
• Routed calls to police, fire, and ambulance service to meet individual call needs.
• Maintained a calm, professional demeanor in high-stress situations, providing reassurance to callers while efficiently addressing their needs.

• Kept workspace clean, organized and well-stocked for upcoming appointments
• Followed strict safety standards to protect clients from injury or infection
• Addressed client questions, concerns and requests directly for maximum satisfaction
• Consulted with clients to understand desired look and discuss available lash options

Work with clients to understand their individual needs and vision for their desired look. Use range of individual lash extensions as well as volume lash extension with varying sizes and thicknesses to create high quality and customized look that range from natural to dramatic. Also performed Lash Lift services.

• Created relaxing, enjoyable atmosphere to make clients comfortable during eyelash application.
• Listened to guest concerns, identified appropriate solutions and resolved issues quickly with minimal expense.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Performed clerical duties, such as word processing, data entry, answering phones, printing, filing and faxing
• Greeting patients and physicians with professional and positive attitude
• Scheduling appointments for various radiology procedures and tests
• Obtaining prior images and reports for physicians
• Loading radiology images on CD into computer system
• Waiting area management control
• Experience working on SYNGO and EPIC software systems
• Knowledge of Medical Terminology
• Over 20 years experience working side by side with Radiology Techs and Physicians

• Performed office duties such as answering phones, typing, filing, faxing and sorting mail. Managed over 50 calls per day.
• Delivered clerical support by handling range of routine and special requirements.

• Preparing meal trays for patients
• Restocking food trucks and beverage trays
• Preparing specialized nourishment for patients
• Maintained clean, trash-free work space to maximize productivity and safety