Jennifer Perez
Manvel,TX
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Buffalo Wild Wings. Expert in point-of-sale operations and suggestive selling, consistently enhancing guest satisfaction through personalized service. Proven ability to collaborate with kitchen teams for timely food delivery, ensuring a seamless dining experience.
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Lupe Tortilla
07.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations to enhance guest experience.
- Processed orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely food delivery.
Server/Bartender
4 Amigos Mexican Restaurant
02.2025 - 07.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Worked with kitchen team to guarantee prompt food preparation and service.
- Processed customer orders accurately using point-of-sale (POS) system.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
Server
Buffalo Wild Wings
12.2022 - 12.2024
- Maintained cleanliness and organization of dining area to promote safety.
- Adapted quickly to changing customer demands and special requests.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Shadow Creek High School
11850 Broadway St. Pearland, TXSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Team collaboration
- Quality control
- Suggestive selling
- Item promotion
- Positive guest interactions
- Point of sale (POS) system operations
- Effective customer upselling
Certification
-TABC certified
-Food Handler certified
Languages
Spanish
Native or Bilingual
Timeline
Server
Lupe Tortilla
07.2025 - Current
Server/Bartender
4 Amigos Mexican Restaurant
02.2025 - 07.2025
Server
Buffalo Wild Wings
12.2022 - 12.2024
High School Diploma -
Shadow Creek High School