Jennifer Perez Socarras
Louisville,KY
Summary
Accomplished HR Warehouse Supervisor with a proven track record at Pssi Food Safety Sanitation, enhancing operational efficiency and employee productivity through expert warehouse management and staff supervision. Skilled in OSHA compliance and inventory management, coupled with a positive attitude, I significantly improved workplace safety and inventory accuracy.
Overview
3
3
years of professional experience
Work History
HR Warehouse Supervisor
Pssi Food Safety Sanitation
02.2021 - 06.2023
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Maintained high levels of accuracy in daily operations.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Return Processing Associate
Hanna Andersson
12.2019 - 03.2021
- Enhanced customer satisfaction through timely and accurate processing of returns, exchanges, and refunds.
- Reduced processing errors by conducting thorough reviews of each returned item for compliance with company guidelines.
- Liaised with shipping department staff to coordinate the timely receipt of returned items for swift processing and resolution.
- Collaborated with team members to ensure smooth workflow and consistent adherence to return policies.
- Improved return processing efficiency by implementing streamlined organizational systems and protocols.
- Assisted in training new employees on return processing procedures, contributing to improved team productivity levels.
- Managed delicate situations involving dissatisfied customers with professionalism and empathy, ultimately resolving disputes amicably.
- Exercised strong attention to detail when evaluating returned merchandise for signs of wear or damage per company standards.
- Conducted regular audits of return inventory levels as part of ongoing efforts towards loss prevention within the organization.
Education
High School Diploma -
Hialeah Miami Lakes Shs
Miami, FLAssociate Degree -
Jefferson Community And Technical College
Louisville, KYSkills
- Payroll
- Warehouse Operations
- Warehouse Organization
- Loading and unloading
- Warehouse Safety
- Shipping and receiving
- Staff Management
- Warehouse Logistics
- OSHA Compliance
- Policy Enforcement
- OSHA Regulations
- Inventory Management
- Staff Supervision
- Skilled in Software
- Customer care
- Hiring and Training
- Workflow Coordination
- Employee Scheduling
- Supplies inventory
- Database Management
- ERP Software
- Employee Safety
- Positive Attitude
- MS Office
- Computer Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
HR Warehouse Supervisor
Pssi Food Safety Sanitation
02.2021 - 06.2023
Return Processing Associate
Hanna Andersson
12.2019 - 03.2021
High School Diploma -
Hialeah Miami Lakes Shs
Associate Degree -
Jefferson Community And Technical College
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