Jennifer Perkins
Kingsport,TN
Summary
Productive Regional Account Manager offering years of experience as a top seller providing prospects with the best solutions for their needs and business. Persuasive and charming with a keen ability to connect with clients, committed to honesty and maintaining long-term individualized relationships. Known for increasing revenue and retaining customers through persistence and a goal-oriented mindset. Strong communication and interpersonal skills for providing clients with superior customer service.
Overview
11
11
years of professional experience
Work History
Regional Account Manager
Brightspeed
Kingsport, Tn (Remote)
10.2022 - 06.2023
- Generated leads through networking, cold calls and industry connections.
- Renegotiated contracts with expiring accounts to retain and exceed revenue.
- Communicated with prospects by phone and email with solution based selling and problem solving by recommending products and services that best fits their needs
Regional Account Manager
Lumen Technologies
Kingsport, TN (Remote)
01.2021 - 10.2022
- Generated leads through networking, cold calls and industry connections.
- Renegotiated contracts with existing customers and expiring accounts to retain and exceed revenue.
- Communicated with prospects by phone and email with solution based selling and problem solving to recommend products and services the best fits their needs.
Sales Representative
CenturyLink
Johnson City, TN
06.2012 - 12.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent customer satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to increase sales revenue and retain customers
Education
East Tennessee State University
Johnson City, TNSkills
- Strategic Networking
- Marketing Effectiveness
- Product Knowledge
- Client Acquisition and Retention
- Closing Sales
- Self motivation
- Excellent ability in connecting with people and prospects
- Goal setting and Forecasting
- Time Management
Accomplishments
- Three time Circle of Excellence winner for Lumen and CenturyLink. Finished in the top 2% in sales nationwide for consumer and finished with the #1 sales percentage in the nation in 2016.
- Exceeded Sales Target year after year in all positions.
- Increased revenue, customer satisfaction, and retention through strategic relationship building and marketing.
Timeline
Regional Account Manager
Brightspeed
10.2022 - 06.2023
Regional Account Manager
Lumen Technologies
01.2021 - 10.2022
Sales Representative
CenturyLink
06.2012 - 12.2020
East Tennessee State University