Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Timeline
Generic

JENNIFER PETERS

Percival,IA

Summary

Dynamic professional with a proven track record as a District Manager at Dollar General, excelling in team collaboration and conflict resolution. Successfully improved profit margins through strategic expense management and developed effective recruitment plans. Skilled in database management and event coordination, fostering a performance-oriented culture that drives results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Volunteer Coordinator

Southwest Iowa Jeep Club
Percival, IA
01.2022 - Current
  • Collaborated with external organizations to coordinate volunteer participation in community events.
  • Led volunteer committee meetings to facilitate communication and collaboration among volunteers.
  • Managed a database of volunteer information.
  • Solicited feedback from staff and volunteers to improve existing programs.
  • Developed and implemented volunteer recruitment plans.

District Manager

Dollar General
Goodlettsville, TN
01.2019 - 04.2025
  • Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Identified opportunities for process improvement across multiple locations within the district.
  • Organized promotional events in order to drive sales volume in the district's stores.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Identified and developed top talent to promote performance-oriented culture.
  • Resolved customer complaints regarding sales and service.

Assistant Store Manager

Wal-Mart Supercenter
Nebraska City, NE
11.2006 - 01.2019
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Oversaw coaching and guidance of store employees to foster advancement in work operations.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Trained new employees on store policies, procedures and customer service standards.

Education

High School Diploma -

Nebraska City High School
Nebraska City, NE
05-1995

Some College (No Degree) -

Bellevue University
Bellevue, NE

Skills

  • Database management
  • Communication skills
  • Conflict resolution
  • Event coordination
  • Recruitment planning
  • Feedback solicitation
  • Team collaboration
  • Time management abilities

Affiliations

  • Enjoy performance arts
  • Love the Outdoors
  • Pet Rescue Mom

Accomplishments

  • Top 20% Sales Performer 02/2024 Dollar General
  • Recognized for meeting hiring needs quickly and setting plan to continue growth
  • Store Manager of the Year 2021
  • Numerous more for top 10% and 5%

Certification

  • Conflict Resolution Course
  • Building Effective Teams
  • Communication Skills

Languages

English
Professional

Websites

Timeline

Volunteer Coordinator

Southwest Iowa Jeep Club
01.2022 - Current

District Manager

Dollar General
01.2019 - 04.2025

Assistant Store Manager

Wal-Mart Supercenter
11.2006 - 01.2019

High School Diploma -

Nebraska City High School

Some College (No Degree) -

Bellevue University

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JENNIFER PETERS