JENNIFER PETTIT
Easley,SC
Summary
State Certified Pharmacy Technician with 24 years of retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. Dedicated to providing the highest quality patient care possible. who excels at teamwork, conflict resolution and making sound decisions under pressure. LICENSES In good standing with the South Carolina Board of Pharmacy Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
25
25
years of professional experience
Work History
Certified Pharmacy Technician
WALGREENS PHARMACY
06.2009 - Current
- Enter new patient profiles and prescriptions into medication input software system
- Communicate directly with doctors' offices via telephone and fax
- Provide friendly customer service at prescription drop-off and pick-up counters
- Work closely with pharmacists and use medication input software to safely and accurately dispense medication
- Maintain drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders
- Verify patient data and billing information
- Enter and process patients' prescriptions into internal system.
- Answer incoming phone calls and address questions from customers and healthcare providers.
- Complete paperwork, entering prescription and insurance or billing information into patient profiles.
- Help pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Pharmacy Technician
Easley Baptist Hospital
08.2019 - 01.2020
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured and compounded medications following standard procedures.
- Dispensed and procured medicinal products and supplies used in hospital.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
Pharmacy Technician
RITE AID
02.1999 - 06.2009
- Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner
- Maintained proper compliance logs, including refrigerator temperatures
- Maintained drug inventory levels by ordering necessary medications and supplies
- Verified patient data and billing information
- Verified accuracy and completeness of information on prescription and refill requests
- Correctly priced and filed prescriptions after they were filled
- Regularly completed paperwork and entered prescription and insurance billing information into patient profiles
- Strictly maintained customer and patient confidentiality
- Retrieved, counted and measured drugs and capped and uncapped vials and bottles
- Promptly referred all doctors' calls and customers' medical questions to the pharmacist on duty.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
Education
PHARMACY TECHNICIAN CERTIFICATION - Certified Pharmacy Technician
Walgreens Certification Class
Greenville05.2010
Walgreens Technician class -
Greenville, SCCoursework in Pharmacy Technology, Pharmacology and Pharmacy Law. -
Skills
- Expert understanding of Medicare and Medicaid processes
- Exceptional patient care and interaction
- Excellent telephone etiquette
- Extensive medical terminology knowledge
- HIPAA trained
- Abbreviations comprehension
- Counting and pouring expertise
- Strong decision-making ability
- Drug Inventory Control
- Updating Medication Histories
- Pharmacy Records Management
- Cash Register Operations
- Drug Storage Procedures
- Manual and Automated Medication Dispensing
- Problem-Solving Skills
- Prescription Filing
- Patient Confidentiality
- Team Collaboration
Timeline
Pharmacy Technician
Easley Baptist Hospital
08.2019 - 01.2020
Certified Pharmacy Technician
WALGREENS PHARMACY
06.2009 - Current
Pharmacy Technician
RITE AID
02.1999 - 06.2009
PHARMACY TECHNICIAN CERTIFICATION - Certified Pharmacy Technician
Walgreens Certification Class
Walgreens Technician class -
Coursework in Pharmacy Technology, Pharmacology and Pharmacy Law. -
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