Jennifer Phillips
Jesup
Summary
Dynamic professional with a proven track record at Cafe Euro, excelling in budget management and team leadership. Detail-oriented and responsible, I foster positive relationships while implementing strategies that enhance profitability. Adept in conflict resolution and customer service, I am committed to creating safe and welcoming environments in all endeavors.
Overview
8
8
years of professional experience
Work History
Security Officer
DSI Services
03.2025 - 04.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Sales Associate
Altamaha Steak and Seafood
02.2024 - 12.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
General Manager
Cafe Euro
03.2017 - 12.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
Education
Diploma - General Studies
Howell High School
Howell, MI05.1999
Skills
Detail Oriented
Hard Worker
Fast Learner
Responsible & Respectful
Conflict Resolution
Timeline
Security Officer
DSI Services
03.2025 - 04.2025
Sales Associate
Altamaha Steak and Seafood
02.2024 - 12.2024
General Manager
Cafe Euro
03.2017 - 12.2023
Diploma - General Studies
Howell High School
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