Jennifer Pierre
Fort Lauderdale,FL
Summary
Motivated individual with a solid background in customer service and patient care coordination. Recognized for meticulous attention to detail and physical stamina, ready to leverage skills to improve patient experiences and operational efficiencies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Secretary
VITAS Healthcare
Deerfield Beach, Florida
07.2023 - 01.2026
- Coordinated patient scheduling and appointment management to enhance timely care delivery.
- Maintained accurate patient records using electronic health record systems for seamless information flow.
- Supported healthcare providers by managing patient inquiries and efficiently resolving concerns.
- Delivered exceptional customer service to visitors by directing them to appropriate locations and answering inquiries about facility services.
- Worked effectively with team members to complete daily tasks.
- Handled multiple responsibilities while maintaining attention to detail.
- Followed safety procedures and company policies.
Retail Sales Associate
Macys
Fort Lauderdale, Florida
11.2022 - 03.2023
- Increased sales by 15% through personalized customer service and strategic product recommendation.
- Guided customers in product selection, enhancing overall satisfaction and fostering loyalty.
- Processed transactions efficiently, reinforcing trust through accurate cash handling.
- Maintained visual merchandising standards, boosting product visibility and customer engagement.
- Conducted inventory management tasks, including restocking shelves and organizing displays effectively.
- Partnered with coworkers to streamline operations and improve service delivery.
- Maintained consistent attendance and punctuality, supporting team reliability and performance.
Education
Associate of Arts - Pre-Nursing
Broward College
Fort Lauderdale, FL12-2024
Associate of Science - Nursing
Miami Dade College
Miami, FL06-2026
Skills
- Patient scheduling
- Electronic health records
- Customer service experience
- Team collaboration
- Detail orientation
- Effective communication
- Physical stamina and mobility
- Communication and active listening
- Transport equipment handling (willing to learn)
Affiliations
- Member of the Health Science Club (2020-2022)
In the Health Science is to aimed students who want to work in the discipline of medicine, nursing, dentistry, physical therapy, occupational therapy, and other allied health
professions. - March for babies
a nonprofit organization dedicated to improving the health of mothers and babies. The event brings together families, friends, businesses, and communities to raise money and awareness for maternal and infant health
Certification
- EKG Technician 12 Lead (March 2026- March 2028)
Timeline
Patient Care Secretary
VITAS Healthcare
07.2023 - 01.2026
Retail Sales Associate
Macys
11.2022 - 03.2023
Associate of Arts - Pre-Nursing
Broward College
Associate of Science - Nursing
Miami Dade College