Jennifer Powell
Parker,CO
Summary
Experienced CAD Drafter and Client Relations Specialist with 17 years in technical design and account management. Proficient in AutoCAD, SketchUp, and CRM software, effectively connecting design teams with clients. Expertise in 2D/3D modeling, data-driven retention strategies, and cross-functional project management to deliver client-focused solutions.
Overview
20
20
years of professional experience
Work History
Account Executive
Trimble
02.2025 - Current
- Increasing account revenue via upselling Trimble products
- Built and nurtured client relationships through consistent follow-up communication and personalized service.
- Collaborated with cross-functional teams to create tailored solutions addressing specific customer needs.
- Monitored industry developments, regulations, and best practices to inform strategic client recommendations.
CAD Drafter
Freelance
06.2016 - Current
- Develop detailed 2D architectural production drawings and 3D space planning models using SketchUp for commercial and residential clients.
- Executed precise on-site measurements and field observations to produce accurate CAD scale drawings and as-built documentation.
- Collaborate closely with architects and general contractors to clarify design intent, resolve structural discrepancies, and update schematics.
- Facilitated interactive drawing reviews with clients to confirm layout requirements, incorporate design revisions, and obtain project sign-offs.
- Developed and maintained standardized CAD file structures, layer management systems.
- Key Project: Executed full interior design and spatial planning schematics for Overdrive Raceway (Colorado Springs, CO), coordinating layout optimization directly with business owners.
Director of Membership
Douglas County Economic Development Corp.
06.2024 - 02.2025
- Investigated industry trends, competitive landscape, and market conditions to inform the organization's membership strategy.
- Generated monthly reports highlighting key performance indicators related to member acquisition, retention and engagement.
- Evaluated data from surveys and feedback forms to pinpoint actionable improvements for member satisfaction.
- Compiled reports on key metrics to enhance understanding of membership retention rates and trends.
Design Advocate
Snaptrude
12.2023 - 06.2024
- Educated new customers on product capabilities and features to enhance user understanding. Collaborated with product team and stakeholders to optimize user experiences.
- Conducted product demonstrations and hands-on video training while assisting with bug testing to ensure product reliability and user satisfaction.
- Drafted and reviewed agreements for product, vendor, and customer relationships.
- Negotiated contract terms with partners across Snaptrude business operations.
Account Executive
Trimble
07.2018 - 12.2023
- Cultivated trust with clients through consistent follow-up calls and emails, enhancing client loyalty.
- Developed strong relationships with customers, fostering long-term partnerships and repeat business.
- Provided product information to customers and aligned products with customer needs to boost satisfaction.
- Built and maintained a pipeline that supported monthly, quarterly and annual goals.
- Monitored industry developments, regulations, and best practices to inform client strategies.
Support Technician
Trimble
04.2015 - 07.2018
- Provided technical support to customers via phone, email and in person; troubleshooted hardware and software issues.
- Resolved issues and performed installations, demonstrating solutions to users to enhance product understanding and usage.
- Supported Trimble products including MEP, AECO, DuctDesigner, PipeDesigner, and SketchUp, ensuring optimal user experience.
- Documented support requests and categorized incidents, providing timely responses to calls and emails from company users.
Administrative Assistant
Great Southwestern Construction
06.2011 - 04.2015
- Managed the Department of Transportation (DOT) regulatory paperwork and coordinated the safety team record-keeping, supported internal labor apprenticeship program administration.
- Provided administrative and compliance support to a specialty electrical and heavy construction contractor, ensuring adherence to industry regulations.
- Prepared correspondence, reports, and documents for construction office operations
Sales Assistant
Greenheck Design
Colorado Springs, CO
06.2009 - 06.2011
- Prepared schematic drawing packages to enhance accuracy of bid estimates and streamline procurement workflows.
- Took field measurements to ensure true-to-scale drafting outputs for optimal equipment fit.
- Collaborated with clients during drawing reviews to verify mechanical specifications and secure sign-off.
- Drafted 2D CAD production schematics for commercial kitchen ventilation hoods and mechanical exhaust systems in AutoCAD.
- Prepared schematic drawing packages to support bid estimates and procurement workflows.
- Took field measurements to produce true-to-scale drafting outputs and support equipment fit.
- Worked with clients during drawing reviews to confirm mechanical specifications and complete sign-off.
CAD Drafting Intern
3PM Design
Parker, CO
08.2006 - 05.2009
- Integrated manufacturer drawings for exhaust hoods, refrigeration units, and utility distribution systems into cohesive consultant drawing packages to ensure accuracy and clarity.
- Supported commercial kitchen layouts by optimizing equipment workflow and ensuring compliance with local regulations while meeting strict budget constraints.
- Generated back-of-house assembly drawings, layout schematics, and equipment placement details for high-security and institutional facilities, including schools and correctional centers.
Education
Associate of Applied Science (A.A.S.) - Interior Design
Arapahoe Community College
Littleton, CO05-2009
Skills
- Sales Strategy Development
- Sales forecasting
- Salesforce CRM Management
- Client Needs Assessment
- Client relations
Timeline
Account Executive
Trimble
02.2025 - Current
Director of Membership
Douglas County Economic Development Corp.
06.2024 - 02.2025
Design Advocate
Snaptrude
12.2023 - 06.2024
Account Executive
Trimble
07.2018 - 12.2023
CAD Drafter
Freelance
06.2016 - Current
Support Technician
Trimble
04.2015 - 07.2018
Administrative Assistant
Great Southwestern Construction
06.2011 - 04.2015
Sales Assistant
Greenheck Design
06.2009 - 06.2011
CAD Drafting Intern
3PM Design
08.2006 - 05.2009
Associate of Applied Science (A.A.S.) - Interior Design
Arapahoe Community College