Jennifer Prentice
Spanaway,WA
Summary
Compassionate healthcare professional with extensive experience in medical assistance, recognized for exceptional productivity and efficient task completion. Specialization in patient care, medical record keeping, and clinical procedures complements a strong commitment to fostering communication and teamwork, ultimately enhancing patient experiences. Proven track record of supporting healthcare teams through empathy and collaboration underscores dedication to delivering high-quality care in dynamic environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
ENT Associates
Olympia, WA
06.2025 - Current
- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Managed patient scheduling and appointment coordination for efficiency.
- Collected client medical history, medication details, symptoms, and allergies to support accurate assessments.
- Collaborated with medical staff to streamline clinic operations and workflows.
- Managed patient records through electronic health record systems to support efficient healthcare delivery.
- Assisted patients in navigating to exam rooms. Addressed inquiries from patients regarding procedures. Prepared examination areas for physician assessments.
- Administered patient care, including vital signs monitoring and medical history documentation.
- Facilitated prescription and refill submissions to pharmacies to ensure timely medication access.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
- Executed comprehensive medical records management, including filing, organizing, and scanning documents.
- Executed protocols to effectively minimize patient radiation exposure.
Medical Assistant
Tresure Coast Podiatry
FL
06.2017 - 02.2025
- Explained treatment procedures and physicians' instructions.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Positioned patients properly during examination or treatment for comfort and safety.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Prepared treatment rooms for patient examinations.
- Inspected equipment to ensure proper working order prior to use on patients.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Cleaned and maintained medical equipment following procedures and standards.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized charts, documents and supplies to maintain team productivity.
- Changed dressings on wounds to prevent infection and check for healing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
VPK Teacher
Storybrooke Preschool Academy
Fort Pierre, FL
01.2004 - 05.2017
- Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
- Developed age-appropriate activities designed to promote social skills and emotional growth.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Taught children foundational skills in colors, shapes and letters.
- Read stories to children and taught painting, drawing, and crafts.
- Communicated with parents regularly to maintain student progress, schedule meetings, and increase overall student happiness.
- Facilitated parent-teacher conferences to discuss student progress and academic goals.
- Met with parents to discuss child behavior and academic progress.
- Engaged with children on individual basis to build positive, trusting relationships.
- Supervised and monitored student behavior, providing positive reinforcement when needed.
- Incorporated music, art and theater into lesson planning.
- Utilized technology such as computers, tablets, and smart boards in order to enhance instruction.
- Participated in workshops, trainings and conferences to improve educational skills.
- Developed relationships with families in order to better understand each child's unique needs.
- Assisted in developing and implementing educational plans for VPK classrooms.
- Maintained a safe environment conducive to learning while monitoring the physical, emotional, and intellectual needs of each child.
- Implemented hands-on, play-based strategies for experiential learning.
- Directed and supervised children during field trips and special activities.
- Organized and managed daily lesson plans that were developmentally appropriate for VPK students.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Developed professional relationships with parents, teachers, directors and therapists.
- Provided feedback regarding student performance as part of the assessment process.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Established indoor and outdoor safe play environments for toddler-age children.
- Provided guidance to small groups of children during classroom activities.
- Maintained student records according to rigorous confidentiality and privacy regulations.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
- Monitored student progress to ensure cooperation and growth.
Education
Medical Assisting
Fortis Institute
Port Saint Lucie, FL05-2017
Associate of Science -
Indian River State College
Ft. Pierce, FL05-2008
High School Diploma -
Westwood High
Ft. Pierce, FL05-1997
Skills
- Electronic health records
- Patient care assistance
- Laboratory specimen preparation
- Surgical procedure support
- HIPAA compliance
- Time management
- Attention to detail
- Interpersonal skills
- Data entry
- Procedure assistance
- Sterilization techniques
- Clinical documentation
- Suture removal
- Professionalism and ethics
- Reliable transportation
- Restocking lab supplies
- Wound care and irrigation
- Orthopedic splints
- General housekeeping
- EMR / EHR
- Reliable team player
- Compassionate caregiver
- Vital signs monitoring
Certification
- CCMA - Certified Clinical Medical Assistant
- Associate in Science in Early Childhood Education
Timeline
Medical Assistant
ENT Associates
06.2025 - Current
Medical Assistant
Tresure Coast Podiatry
06.2017 - 02.2025
VPK Teacher
Storybrooke Preschool Academy
01.2004 - 05.2017
Associate of Science -
Indian River State College
High School Diploma -
Westwood High
Medical Assisting
Fortis Institute
Education and Training
other,other,other