Retail management professional ready to tirelessly and authentically drive performance, sales, and enhance guest experience. Expertise in merchandising, operational efficiency, and staff development. Known for fostering collaborative team environments, resilience, and adapting to dynamic retail challenges. Proficient in speaking, written communication, and presentation.
Overview
27
27
years of professional experience
Work History
Store Manager
Bealls Inc.
Brenham, TX
11.2023 - Current
Store Manager, 8/4/2024 to present
Lead Supervisor, 6/2/2024 to 8/3/2024
Supervisor, 11/19/2023 to 6/1/2024
Responsible for the total store, including sales and profitability, talent management, merchandising, guest experiences, and loss prevention
Achieved 10% increase in year-over-year sales, 19% increase in sales-to-budget, 7.6% increase in NIBT
Lead a team of 13 with minimal turnover among store leadership
Achieve payroll budget goal with a near perfect alignment to budget
Ranked #2 in district for freight processing speed for FY25
Awarded "Above Target" rating for total store performance
Substitute Teacher
Brenham Independent School District
Brenham, TX
01.2024 - 05.2024
Supervise and assume responsibility for a class in the absence of their regular teacher, ensuring the safety and well-being of all students as well as adherence to school policy and implementing the assigned lesson plan.
Maintain a classroom conducive to learning
Actively listen to individual problems, implement solutions
Convey information with a positive attitude, clearly and concisely
Active teaching using technology, involving both oral and written communication
Administrative Consultant
Freelance Consultant
Brenham, TX
04.2022 - 08.2023
Supported clients in their legal, professional, and personal lives by providing top-notch clerical, consulting, and office management services.
Wrote business letters and emails, applied for professional licensing, conducted phone calls on behalf of clients
Created, formatted, and typed sales invoices
Solicited, compiled, professionally presented, and delivered documents for legal purposes
Facilitated major career and life changes
Online Sales Manager
Proprietor
Mountain Home, ID
01.2015 - 03.2022
Managed an online retail store with 500-700 monthly listings and 100+ monthly sales transactions.
Top-rated seller status, with 100% positive rating for over seven years and 3000+ transaction ratings, and a return rate of
Photographed and created appealing written descriptions
Packaged and shipped items daily with exacting standards (0-1 business day handling time, along with professional packing materials and methods), resulting in very low refund rate
Developed sales reports in Microsoft Excel that provided feedback on most popular brands and profit margins
Researched, organized and maintained inventory
Manager and Proprietor
Stagecoach Espresso
Mountain Home, ID
01.2012 - 12.2014
Managed and operated a coffee and concession business
Designed a unique storefront that complemented the library setting, including signs, menu boards, tabletop menus, and brochures
Welcomed and greeted customers, created a warm and inviting atmosphere, and encouraged a unique and positive experience for each and every customer
100+ daily transactions, serving both regulars and groups, as well as generating new clientele
Researched and created a unique menu
Placed supply orders, monitored and organized inventory
Coordinated and catered public events
Administrative Assistant
Technology Today
Albuquerque, NM
11.2003 - 12.2005
Provided sales, clerical, and administrative support for a computer sales and service company owner and technician.
Answered phone calls, greeted clients, and scheduled appointments
Wrote business correspondence and created sales orders
Collected payment on overdue invoices
Designed promotional flyers
Bookkeeping (Quickbooks Pro)
Retail Sales & Design Consultant
Thomasville Home Furnishings
Albuquerque, NM
07.2002 - 08.2003
Achieved "Top Salesperson of the Month" twice
Provided interior design consulting services, which involved taking accurate furniture and space measurements, arranging furnishings, and accessorizing to optimize the beauty and functionality of a room or space in order to aid in customer satisfaction and increased sales
Maintained customer database, keeping track of contact information, previous orders, current order status, and follow up after delivery
Contacted customer base with current store promotions
Selected and arranged accessories and furniture for a specified area of the store
Outreach Educator
Discovery Place Science & IMAX Museum
Charlotte, NC
05.2000 - 10.2001
Taught 50+ science-based programs, classes, and shows to children ages 3-18, in group sizes of
Learned and performed educational entertainment-style science shows and classes that had been previously developed
Worked on a team to develop new science classes and programs; selecting fun and engaging activities while delivering accurate and in-depth scientific knowledge
Packed a specific and extensive set of materials and props, including hazardous chemicals and live animals, and regulated to and from various schools and institutions within the region
Adapted my instruction style, depending on the program, from fun and entertaining to clear and concise delivery of scientific concepts and principles
Led and guided hands-on experiments for science class groups of 10-30
Educator
Discovery Place Nature Museum
Charlotte, NC
05.1999 - 05.2000
Summer camp instructor for children ages 3-12.
Organized and transcribed previously taught science and nature based summer camp programs into three-ring binders for current and future use
Collaborated on team to develop new science classes, and added content to existing classes
Learned and performed in-house educational shows
Welcomed and interacted with regular museum visitors as they toured the museum
Aided in caring for the resident live animals, including butterflies, reptiles, and small mammals