Jennifer Price
Quitman,TX
Summary
Results-driven professional with strong customer service skills. Proven ability to enhance customer satisfaction and streamline operations, contributing to improved business outcomes.
Overview
13
13
years of professional experience
Work History
Assistant Manager
Quitman True Value
Quitman, TX
01.2025 - Current
- Assisted in managing daily store operations and customer service initiatives.
- Coordinated inventory management processes to maintain optimal stock levels.
- Implemented visual merchandising strategies to improve overall store presentation.
- Facilitated communication between management and staff to streamline operational workflows.
- Monitored sales trends and provided insights for inventory adjustments.
- Resolved customer inquiries efficiently, contributing to improved satisfaction ratings.
- Assisted in developing promotional materials to drive in-store traffic and sales growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Food Truck Manager
Self-employeed
Quitman, TX
10.2023 - 12.2024
- Supervised daily food truck operations, ensuring compliance with health and safety regulations.
- Managed inventory, ordering supplies to maintain optimal stock levels and reduce waste.
- Established vendor relationships, negotiating contracts for favorable pricing and delivery terms.
- Monitored financial performance, analyzing costs to improve profitability and efficiency.
- Organized event participation, promoting brand visibility within the local community.
- Streamlined food preparation processes to enhance service speed and customer satisfaction.
- Collaborated with other food trucks or vendors at events to create a positive atmosphere that attracted more visitors.
- Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
- Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
- Boosted customer satisfaction by implementing creative menu options and streamlining food preparation processes.
Hairstylist
Self-employeed
Weatherford, TX
08.2013 - 02.2022
- Delivered personalized hairstyling services tailored to client preferences and trends.
- Implemented innovative techniques for hair cutting, coloring, and styling to enhance customer satisfaction.
- Educated clients on hair care products and maintenance for optimal results between appointments.
- Managed scheduling and inventory, ensuring efficient operations and availability of necessary tools.
- Developed marketing strategies through social media platforms to attract new clientele and retain existing customers.
- Cultivated strong relationships with clients, leading to a loyal customer base and repeat business opportunities.
- Analyzed industry trends to adapt services and maintain competitive edge in the local market.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
Education
Cosmologist - Cosmetology
Weatherford College
Weatherford, TX08.2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Task delegation
- Retail operations
- Sales strategies
- Product and service sales
- Workplace safety compliance
Timeline
Assistant Manager
Quitman True Value
01.2025 - Current
Food Truck Manager
Self-employeed
10.2023 - 12.2024
Hairstylist
Self-employeed
08.2013 - 02.2022
Cosmologist - Cosmetology
Weatherford College