Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service, and customer experience. Works well with spreadsheets, managing data, and scheduling.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tutor
Schoolhouse.org
06.2024 - Current
Conducted one-on-one tutoring sessions in various subjects, enhancing comprehension.
Implemented study techniques that improved retention and understanding of complex topics.
Facilitated group study sessions, encouraging teamwork and peer learning among students.
Encouraged students to ask questions about topics they did not understand.
Assisted students in developing effective study habits and strategies for success in school.
Sales Associate
Brooks Brothers Factory Outlet
Sanatoga, PA
05.2023 - Current
Assisted customers in selecting quality clothing and accessories.
Maintained a clean and organized sales floor for optimal shopping experience.
Collaborated with team members to achieve daily sales goals.
Provided product knowledge to enhance customer satisfaction and engagement.
Restocked merchandise to ensure shelves were fully stocked and appealing.
Handled customer inquiries and resolved issues promptly and professionally.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Answered incoming telephone calls to provide store, products and services information.
Processed transactions using a point-of-sale system.