Jennifer Mendez
Glendale,AZ
Summary
Courteous professional with substantial experience in the medical industry. Communicative and responsive individual who is inspired to help others. Who is also driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
First Watch
Scottsdale, AZ
11.2022 - 12.2023
- Provided excellent customer service to ensure satisfaction.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Planned and completed group projects, working smoothly with others.
Elderly Caregiver
Heritage HomeCare
Scottsdale, AZ
07.2020 - 11.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Offered companionship and kindness to elderly patients.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Maintained clean, safe and well-organized patient environment.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Conferred with supervisor to discuss patient condition and medical care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Caregiver, Special Needs (Autism)
Arion Care Soultions
Chandler, AZ
02.2020 - 07.2020
- Communicated well both verbally and in writing with clients, guardians and medical professionals.
- Helped with home management tasks, meal preparation, grocery shopping and routine cleaning.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Recorded status and duties completed in logbooks for management.
- Provided compassionate and patient-focused care to cultivate well-being.
- Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
Server at Retirement Community
Royal Oaks Retirement Community
Sun City, AZ
07.2018 - 08.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Answered customers' questions, recommended items and recorded order information.
Education
BBA - Business Administration/Marketing
Estrella Mountain College
Avondale, AZ05.2024
High School Diploma -
Dysart Highschool
El Mirage, AZ05.2019
Certified Medical Assistant -
West Mec Technical School
Buckeye, AZ05.2019
Skills
- Continuous Development
- Attentive to People
- Time Management
- Customer Service
- Vitals Monitoring and Documentation
- Nursing Assistance
Certification
- Certified Medical Assistant
- Finger Print Clearance Card
- Osha
- CPR & First Aid Training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server
First Watch
11.2022 - 12.2023
Elderly Caregiver
Heritage HomeCare
07.2020 - 11.2021
Caregiver, Special Needs (Autism)
Arion Care Soultions
02.2020 - 07.2020
Server at Retirement Community
Royal Oaks Retirement Community
07.2018 - 08.2019
BBA - Business Administration/Marketing
Estrella Mountain College
High School Diploma -
Dysart Highschool
Certified Medical Assistant -
West Mec Technical School