Evelyn Arevalo
Sleepy Hollow,NY
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
Senior Patient Access Representative
Northern Westchester Hospital
Mount Kisco, NY
01.2024 - Current
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Educated patients on their insurance benefits and coverage limitations.
- Managed multiple tasks and priorities in a high-volume, fast-paced environment.
Patient Navigator
Open Door Family Medical Center
Tarrytown, NY
05.2018 - 01.2024
- Provided assistance to patients and families with navigating the health care system.
- Identified and coordinated resources for patient needs, including referrals to community services.
- Collaborated with medical professionals to ensure timely access to appropriate services.
- Conducted outreach activities such as health fairs or seminars in order to promote awareness of available services.
- Advocated for patient needs to healthcare professionals.
- Stayed current on community-based resources and services useful to patients.
Patient Access Representative
Phelps Memorial Hospital
Sleepy Hollow, NY
10.2020 - 01.2024
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Verified demographics and insurance information to register patients in computer system.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Assembled registration paperwork and placed identification bands on patient.
- Scanned documents into the appropriate medical records according to established policies and procedures.
Lead Clinical Medical Assistant
Open Door Family Medical Center Mount
Mount Kisco, NY
01.2015 - 05.2018
- Cleaned and maintained medical equipment following procedures and standards
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Education
High School Diploma -
Sleepy Hollow High School
Sleepy Hollow, NY06-2014
Clinical Medical Assistant -
Southern Westchester BOCES
Mamaroneck, NY02-2015
Health Science/PA -
Mercy College
Dobbs Ferry, NYSkills
- Knowledge of Community Services and Programs
- Gathering Information from Patients
- Calm and Effective Under Pressure
- Helpful and Service-Oriented
- Organized and Efficient
- Administrative and Office Support
- Patient Confidentiality and Data Security
- Microsoft Office
- Registration and Scheduling
- Medical terminology proficiency
- Insurance Verification
- Multitasking and Organization
- Patient Registration Expertise
- Bilingual
Timeline
Senior Patient Access Representative
Northern Westchester Hospital
01.2024 - Current
Patient Access Representative
Phelps Memorial Hospital
10.2020 - 01.2024
Patient Navigator
Open Door Family Medical Center
05.2018 - 01.2024
Lead Clinical Medical Assistant
Open Door Family Medical Center Mount
01.2015 - 05.2018
High School Diploma -
Sleepy Hollow High School
Clinical Medical Assistant -
Southern Westchester BOCES
Health Science/PA -
Mercy College
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