Jennifer quintana
New Lenox,IL
Summary
Dedicated server with outstanding customer support skills. Known for enhancing service efficiency and training team members. Committed to delivering exceptional dining experiences.
Detail-oriented professional with experience in hospitality and warehouse operations. Skilled in cash management, customer interaction, and team training. Eager to leverage expertise in enhancing service quality and operational efficiency.
Adaptable server with proven strengths in customer service and team collaboration. Experienced in maintaining high standards of dining excellence and training new staff to elevate service efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
COOMS CORNER
Lockport, IL
07.2024 - Current
- Delivered outstanding customer service in a high-pressure dining environment.
- Assisted with order taking, ensuring accuracy and timely delivery of food and beverages.
- Collaborated with kitchen staff to streamline communication and enhance service efficiency.
- Maintained cleanliness and organization of dining area to promote positive guest experiences.
- Trained new team members on service standards and restaurant protocols.
- Served food and beverages promptly with focused attention to customer needs.
Forklift Operator/Office Assistant
WALGREENS DISTRIBUTION CENTER
Bolingbrook, IL
07.2019 - 08.2026
- Operated forklifts to transport products within warehouse, ensuring timely delivery to loading docks.
- Conducted regular inspections and maintenance on equipment to ensure operational safety and compliance.
- Collaborated with team members to optimize inventory management and minimize delays in shipping processes.
- Trained new employees on safe forklift operation and warehouse procedures, enhancing overall team efficiency.
- Monitored stock levels and reported discrepancies, contributing to accurate inventory control practices.
Education
High School Diploma -
Moraine Valley Community College
Palos Hills, ILSkills
- Dedicated work ethic
- Outstanding customer support
- Cash management
- Customer interaction
- Hospitality service expertise
Certification
- Certified FORKLIFT DRIVER, WALGREENS -
Timeline
Server
COOMS CORNER
07.2024 - Current
Forklift Operator/Office Assistant
WALGREENS DISTRIBUTION CENTER
07.2019 - 08.2026
High School Diploma -
Moraine Valley Community College