Jennifer Radcliffe
Fort Lauderdale,FL
Summary
Highly motivated candidate with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I am currently seeking a permanent position within a respected company where I can utilize my background in customer service and hospitality. I am looking to learn and grow within a company and establish myself as a strong team member. I am a highly motivated, professional, creative individual who is eager to learn and take on new challenges, while having the ability to provide the highest level of customer service, and being able to multitask and adapt to changing priorities while always maintaining a positive attitude and a strong work ethic.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Bartender
101 Ocean
Fort Lauderdale, FL
01.2017 - Current
- Very high volume, fast paced restaurant and bar with extensive food menu
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Always maintaining a strong focus on customer service and always maintaining the highest level of satisfaction of all guests.
- Balanced daily registers and generated sales reports for management.
- Also, I have strong knowledge of sprits, wine and beer selections, and all menus, always having the highest level of knowledge on all of our products, as well as doing all inventory duties.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Completed regular bar inventories and daily requisition sheets.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Bartender
15th Street Fisheries
Fort Lauderdale, FL
02.2013 - 01.2017
Bartender
Paradisio 37 Tequila Bar - Disney World Corp.
Downtown Disney, Disney World Corp.
11.2012 - 01.2013
Bartender
Blondies Sports Bar
04.2006 - 01.2012
Engineering Recruiter
Aerotk, Inc
10.2003 - 01.2006
- Staffing firm where I strictly worked with clients seeking highly qualified candidates to fulfill different types of engineering positions
- Duties included meeting with clients to have a full understanding of the clients needs, reviewing qualifications for prospective candidates, interviewing (including background checks and drug screenings), negotiating contractor salaries and benefits packages for the hired candidates, meeting with both clients and candidates and hiring qualified personnel, monitoring hired candidates during their contract periods as well as maintaining steady contact with the hiring companies to ensure the highest level of satisfaction with their candidate, bringing in new business, data entry, filing, heavy call volume, handling monthly reports using Word and Excel.
- Created reports summarizing hiring activity and recruitment metrics.
- Evaluated applicants' resumes against job requirements to determine best matches.
- Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
- Drafted job descriptions for engineering roles that accurately reflected the duties and responsibilities of each position.
- Assisted in onboarding new hires by preparing offer letters, background checks, and paperwork for new employees.
- Interacted with potential candidates through phone screens and interviews to determine suitability for open positions.
- Attended career fairs and other events to build relationships with potential candidates.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Interviewed job applicants to obtain information on work history, education or job skills.
Assistant Manager
Gables Residential
02.1999 - 08.2003
- Assistant Manager of large apartment communities where I was responsible for legal contracts of all residents, the hiring of all vendors that worked for the property, handling of all resident issues from maintenance to legal issues like evictions
- The collecting of all monies for rent, pet and late fees
- The inspection of all units, maintaining a clean and safe property and ensuring the highest level of customer satisfaction and retention as well as weekly and monthly reports using Word and Excel.
- Ensured compliance with safety regulations and company policies.
- Delegated tasks to team members based upon skill level and to achieve organizational goals.
Education
Completion of AA -
Miami Dade College
08.2024
Skills
- Organized and detail-oriented
- Outstanding background in customer service and handling difficult situations
- Service-oriented mindset
- Willingness and eagerness to learn
- Team player, as well as an individual contributor
- Word, Excel, and PowerPoint expertise
- Applicant sourcing
- Recruitment
- Administrative support
- Self-motivated work ethic
- Efficient and effective communication, both verbal and written
- Client relationship management
- Wine and liquor expertise
- Team training and development
Certification
Licensed Adjuster, 6-20 Adjuster License, LIC #W592470
References
- Anthony Delia, General Manager of 101 Ocean, (619)665-8776, (954) 776-8101
- Badre Ob, General Manager of Paradiso 37 - Disney Corp., (407) 433-4772
- Erica Lisco, Account Manager at Aerotek, (954) 401-4480
Timeline
Bartender
101 Ocean
01.2017 - Current
Bartender
15th Street Fisheries
02.2013 - 01.2017
Bartender
Paradisio 37 Tequila Bar - Disney World Corp.
11.2012 - 01.2013
Bartender
Blondies Sports Bar
04.2006 - 01.2012
Engineering Recruiter
Aerotk, Inc
10.2003 - 01.2006
Assistant Manager
Gables Residential
02.1999 - 08.2003
Completion of AA -
Miami Dade College
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