Jennifer Ramirez
San Bernardino,CA
Summary
Skilled Massage Therapist and Medical Esthetician with a proven track record at Massage Envy Spa, enhancing client satisfaction and clinic reputation through expert application of therapeutic techniques and ethical professionalism. Specialized in Myofascial Release and excelling in client communication, consistently achieved top satisfaction rates by tailoring treatments to individual needs. Licensed Massage Therapist certified in multiple techniques. Continuously trains in massage methods to give clients best possible experiences and results. Empowers and supports clients dealing with stress and physical ailments.
Overview
11
11
years of professional experience
Work History
Massage Therapist
Massage Envy Spa
2013.09 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Medical Esthetician
Massage Envy Spa
2013.09 - Current
- Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
- Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
- Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
- Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
Education
GED -
La Sierra
Whittier, CAMedical Interpreter in Spanish - Language Interpretation And Translation
AALB
Texas City, TX09.2023
Esthetician -
Carrier Academy of Beauty
Cypress, CA04.2012
Massage Therapy - Health And Wellness
Corinthians College
City Of Industry, CA08.2010
Skills
- Professionalism and Ethics
- Myofascial Release
- Neuromuscular Therapy
- Therapeutic touch
- Lymphatic Drainage
- Business Management
Spanish
very proficient
Languages
Spanish
Native or Bilingual
Timeline
Massage Therapist
Massage Envy Spa
2013.09 - Current
Medical Esthetician
Massage Envy Spa
2013.09 - Current
GED -
La Sierra
Medical Interpreter in Spanish - Language Interpretation And Translation
AALB
Esthetician -
Carrier Academy of Beauty
Massage Therapy - Health And Wellness
Corinthians College
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