Hi, I’m
Jennifer Ramirez
Summary
Dedicated cosmetology student seeking to leverage background experience in the beauty industry (hair, skin, and cosmetic practices). Highly skilled in hair coloring, cutting, and hair extensions. Client-focused with a passion to provide confidence-boosting service and care.
Overview
10
years of professional experience
1
Certification
Work History
Van Nuys Alfa Romeo Maserati
Automotive Finance Manager
04.2022 - 11.2023
Job overview
- Negotiated loan terms and conditions with customers to secure best deal.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Handled sensitive and confidential documents and information to maintain corporate reputation.
- Supervised sales personnel and motivated to maintain exceptional customer service and performance standards.
- Identified opportunities to cross-sell and upsell aftermarket products to customers.
- Assessed loan portfolios for compliance with underwriting policies.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Developed and maintained relationships with customers, lenders and other third parties.
Nissan of Mission Hills
Automotive Business Office Manager
04.2014 - 04.2022
Job overview
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Assisted with annual audits by generating reports and collecting and consolidating invoice information.
Education
West Valley Occupational Center, Woodland Hills, CA
Cosmetology Student
03.2025
Los Angeles Valley College, Van Nuys, CA
No Degree from Business Administration And Management
08.2017
San Fernando Senior High School, San Fernando, CA
High School Diploma
06.2013
Skills
- Financial Modeling
- Continuous Improvement
- Performance Analysis
- Tax Compliance
- Mentoring and training
- Verbal and written communication
- Customer Satisfaction
- Client Education
- Active Listening
- Trend Awareness
- Hair Coloring and Highlighting
- Hair Extension Specialist
- Sales and Upselling
- Clear Communication
Certification
- Barbicide Certification
- Advanced Hairstyling Certification
- California Occupational Sales License- January 2028
Languages
English
Spanish
Timeline
Automotive Finance Manager
Van Nuys Alfa Romeo Maserati
04.2022 - 11.2023
Automotive Business Office Manager
Nissan of Mission Hills
04.2014 - 04.2022
West Valley Occupational Center
Cosmetology Student
Los Angeles Valley College
No Degree from Business Administration And Management
San Fernando Senior High School
High School Diploma
- Barbicide Certification
- Advanced Hairstyling Certification
- California Occupational Sales License- January 2028
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