Jennifer Ramsbacher
Bryan
Summary
Dynamic Implementations Administrator at ANCO Insurance with a proven track record in data analysis and system implementation. Expertly executed new benefits administration processes, ensuring accuracy and seamless transitions. Adept at client communication and error resolution, driving efficiency and enhancing client satisfaction through innovative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Implementations Administrator
ANCO Insurance, a HUB International Company
Bryan
03.2022 - Current
- Gather and oversee data received for new Ben Admin implementations or renewals/rollovers for multiple systems including Rippling, Employee Navigator, Paycor (Benefits Advisor), Paycom, ADP WFN, and Paylocity.
- Execute new implementations in Employee Navigator from initial setup to completion, and renew client plans across multiple systems to ensure consistency and accuracy.
- Action or assign system maintenance requests to the appropriate specialist.
- Conduct audits and generate reports for Account Managers to present to market, including adapting reports to align with carrier's import template using Excel's VLOOKUP function.
- Execute PHI data and benefit enrollments imports for new implementations.
- Evaluate Ben Admin System Open Enrollment windows to verify accuracy and ensure seamless benefits flow.
- Collaborate across departments with Marketing and P&C to address clients' diverse needs.
- Collaborate with the system programmers to find and fix errors, and create cases or tickets when necessary, including with File Feeds and 834 connections.
Reinsurance Manager
Cornerstone Preferred Resources
Houston
02.2019 - 02.2022
- Review group claims data and analyze prior to month-end to estimate future reimbursements through reinsurance carrier and secure reliable reporting
- Oversaw monthly reporting accuracy and developed internal reports for effective data tracking.
Consistently distributed data to internal and external recipients on a scheduled basis. - Execute submission of reimbursements adhering to contract stipulations and oversee receipt reconciliation for delivery to executive officers.
- Operate as communication bridge for client and brokers in all groups, facilitating clarity regarding reinsurance program alongside overall claims experience.
- Engage with client brokers to gather renewal data and partner with underwriter
- Facilitate ACH payments to brokers and carriers for swift processing of commissions and premiums
- Transform program consistently to achieve reduction of net losses for clients.
- Partner with system programmers to identify and resolve errors in report generation
Education
BBA - Economics & International Business
Sam Houston State University
Huntsville, TXSkills
- Data analysis
- Attention to detail
- Error resolution
- System implementation
- Benefits administration
- Client communication
- Project coordination
- Adaptability
Certification
- General Lines Agent (Life, Accident, Health and HMO), 2022, 2024
- Rippling – Partner Certification for Brokers
- ADP WFN – Setting up ADP WFN Employee Self Service for Benefits Enrollments (Instructor lead)
- ADP WFN – Carrier Connections for ADP WFN
- ADP WFN – Benefits setup basics
- HIPAA High Tech Training
Timeline
Implementations Administrator
ANCO Insurance, a HUB International Company
03.2022 - Current
Reinsurance Manager
Cornerstone Preferred Resources
02.2019 - 02.2022
BBA - Economics & International Business
Sam Houston State University
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